Uninstall and reinstall the device manufacturer's app. Can Alexa turn on and off individual outlets and switches? I have reset all my Echo Dots. If it did, try your command again. Check that neither are close to sources of interference. Put the frequency on 2.4Ghz. Try placing the speaker in a different location. To fix this, use the Alexa app to group your devices together. Thank you. Next, is your Echo linked to the right television? Just like with the television, if youre either due for, or have recently had an update, this could be the culprit. Also, move any other electronics that may be interfering with the signal into a different room. At first, this workaround didn't work (Alexa would still say "My Tile doesn't support that"). Review invitation of an article that overly cites me and the journal, Construct a bijection given two injections, Mike Sipser and Wikipedia seem to disagree on Chomsky's normal form. Whether you want to build your own home theater or just learn more about TVs, displays, projectors, and more, we've got you covered. After completing the prompts, Alexa will be able to better understand and recognize your voice. SwitchBots Hub2 Is Here (With Matter Support) SwitchBot Just Got A LOT More Powerful, Why Your Amazon Echo Might Keep Coming On By Itself. Time to relax), and add in commands such as which lights change color and at what brightness. If that doesn't work, reset the Alexa and plug and start over. If all else fails, try restarting your Alexa then reset your device. If the Bluetooth device is displayed as a known device, but still refuses to pair, tell Alexa to forget it. Check the most recent entry, and you might see Audio was not intended for this device. To do this, tap the arrow next to the device name and then Forget Device. Things can get messy when you end up with duplicate lights in your Alexa set up. But we're here to help. Move it closer to the router and see if this solves the problem. If your smart light bulb isn't working, or Alexa can't discover it, reset your device. Wi-Fi and Bluetooth. When you visit the site, Dotdash Meredith and its partners may store or retrieve information on your browser, mostly in the form of cookies. Update the Wi-Fi Settings for Your Echo Device. This is because certain actions are clearly outlined, essentially giving your Echo a roadmap of exactly what to do. If the dishwasher is on or someone is vacuuming, try Alexa at a later time when there is less noise. Here are some common problems with Amazon Alexa and how you can fix them. There are two kinds of smart bulbs: bulbs (like LIFX) that have integrated Wi-Fi and work on their own, or bulbs that need to connect to their smart hub (usually using the Zigbee wireless networking standard). 3. You ask Alexa to do something, you expect it to be done. First, go into your Alexa apps settings. Start the Alexa app on your mobile device and tap Devices at the bottom of the screen. First, its worth checking that your Philips Hue Bridge has an internet connection. Learn more about Stack Overflow the company, and our products. Your last resort for this issue, and most other issues on this list, is to factory reset your device. Now, when I try it, Alexa says "My Tile doesn't support that". Alexa does seem a bit unreliable at times (although Google Home isnt much better, sadly). Tap Devices at the bottom bar of the app. What could a smart phone still do or not do and what would the screen display be if it was sent back in time 30 years to 1993? If you have any questions, feedback or suggestions about this article, please leave a comment below. 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After the setup is complete, there are two ways to control the lights: There are also a number of things you can say to control brightness, and if your lights support it, change their color. This was a GE Jasco light switch. If you didn't expect a call or Drop In, try these things: Say, "Hang Up." Check your voice history to see if Alexa misheard you and started a call or Drop In. Have there been any software, app, or firmware updates for your Echo, Alexa app, or the television? So what does Alexa respond with now? rev2023.4.17.43393. The switch does not share any name. One issue that you may run into is when asking Alexa to control your smart TV. Tap Activity and then choose Voice History at the top of the page. Have you added any new devices recently? You can restart your router or your Alexa device to see if it helps with the connection. Wyze Cam: Can You Easily Fast Forward/Rewind? Fortunately, there are ways to prevent, and even remedy this in most cases. Reducing unwanted activations. You can find out more about our use, change your default settings, and withdraw your consent at any time with effect for the future by visiting Cookies Settings, which can also be found in the footer of the site. GoSund, Philips Hue, etc), can also help reset things. Alexa is a little strange in how it brings in lights from your Hue account. Check the Wi-Fi connection. You can find several topics in this forum with . Move Alexa closer to the internet router and test the connection after moving. Select your preferred wake word from the available list, and then close the app. Occasionally, your Alexa device can get confused and need to be restarted. More vexing, the device might seem to acknowledge you the speaker's status light comes on, but it doesn't respond. Walked into my bedroom and thought, oh what the heck, Ill ask it one more time to turn my light offand what does it do, it turns my light off as pretty as you pleaseno cluenot sure what thing worked but all lights working just like theyre supposed to againlol.Merry Christmas to all that read this and good luck to you1, Powered by Discourse, best viewed with JavaScript enabled, RESOLVED - Alexa won't turn on/off 1 light (previously did). If a bug or malfunction occurs, this can cause a number of problems. Check Amazon smart speaker or your smartphone. Update the Wi-Fi Settings for Your Echo Device. To do this, go to the Alexa app, tap More, Skills & Games, then tap Search. Echo Device Can't Connect to Wi-Fi During Setup. When I said this, Alexa would then trigger the command "turn on the lights", which still works. This is my only smart device besides the Echo itself. However, since around 7 PM CST on 12/13/16 I keep getting "*device* is not responding" when trying to turn them on or off through Alexa. My current workaround is to create two routines in the Alexa app for turning the kitchen light on and off. Reconnect your smart home device to Alexa in the Alexa app. Implement the Alexa.ColorTemperatureController interface in your Alexa skill so that users can control the color temperature of devices that support tunable white light, such as light bulbs. Dave Johnson has been writing about tech since 1990. To learn more, see our tips on writing great answers. Making statements based on opinion; back them up with references or personal experience. I had a switch that had previously just been called ceiling. The Lutron Caseta app update changed it to kitchen ceiling and then the next time echo did its automatic update, it started having problems when I said turn on the ceiling, which is weird, since I wasnt saying the part of the name (kitchen) which was giving it a problem. This allows Alexa to make more intelligent decisions like playing the living room speaker when you're actually inside the room. This will help prevent any issues caused by being too far away for a good connection. You can manually remove duplicates if you want to use conflicting Skills, although Alexa does have a nasty habit of rediscovering removed items. When this issue first came up, I created an Alexa routine as a workaround. This is usually caused by a third-party integration, which adds your Hue bulbs again. I just integrated ST and my Alexa. Unlike Google Home, SmartThings is compatible with Zigbee and Z-Wave. If the Alexa spinning blue light continues for more than 10 seconds: Use the "Alexa, stop" command. You might have another device named "living room". Tap Activity and then choose Voice History at the top of the page. The light indicator is red when your device is muted. Sometimes, however, they dont always work as they should. Try asking Alexa to turn on the group and your missing light should now be back in action. Your comment will be manually reviewed and approved by Tristan in less than a week. I can control it manually in the Alexa app. If your Alexa device is still unresponsive, you may need to uninstall and reinstall the manufacturer's app to resolve the problem. Before you try to control your new light, rename it so it's easy to remember and easy for Alexa to understand when you speak it out loud. It wasnt working because it was under my moms account, not mine. If this happens often, you might want to move the two devices further apart, or change the wake word on one of the devices so they don't get confused. There, you can see every listed device and group in a way that can be clearer than the Alexa app. Read more. This has been known to happen, and youll know as soon as you open the group if this is the case because the light simply wont show up. Cookies collect information about your preferences and your devices and are used to make the site work as you expect it to, to understand how you interact with the site, and to show advertisements that are targeted to your interests. If you're still . Hopefully, it will again respond to commands. To ensure this is possible, every member of the editorial staff follows a clear code of conduct. Did this ever work with Alexa? Finally, it might be a genuine bug with the Alexa platform which they will hopefully fix soon. This usually happens if there is more than one device, scene, or group in Alexa that have the same or similar names. Alexa app showing Fire TVs linked to Echos. To do so, swipe down on your Show and select Settings. Wi-Fi and Bluetooth. Sometimes updates can solve common issues. She's also an expertly-tuned speaker that can fill any room with immersive sound. a few things share that name, which did you want?. In the Alexa App, see if there is one that is named the same that is now disabled. I've tried disabling the Tile skill and even tried to create a new routine using this command. It's possible that your Alexa device needs a system update. Open the Alexa app and go to Devices > Echo & Alexa > Your device > Bluetooth devices. If you purchase through links on our site, we may earn a commission. This routine would use the trigger "Alexa, turn on my lamp", like before. Our staff members must strive for honesty and accuracy in everything they do. If it's cranked all the way up, lower it. Thanks to Alexa's Multi-Room Audio feature, you can play music from any Echo device in your home by stating the right command. Force closing the Alexa app, as well as any app that the smart lights use (i.e. Use another device to test the internet to determine if your router is the source of the problem. If you change the name of the light location, it will work. She may say TV doesnt support that or just do nothing at all! Try giving the plug a different name. Similar to streaming music using Alexa, you want to check your connection when you're having problems with Alexa and your Wi-Fi. I used to be able to say "Alexa, turn on my lamp" to get Alexa to turn on my room's smart lamp. Most of us that have Amazon Echos have run into this error at least once. It might also have ignored the command if it thought your request was intended for another nearby Alexa device. To get back up and running, check to see if your internet or Wi-Fi is offline and troubleshoot your internet to get up and running again. Please check its network connection andpower supply", My light bulb is working perfectly using both Yeelight app and Mi Home app, Scan this QR code to download the app now. If you just name it bed room for example, it will understand when you say turn on bedroom, or turn of bedroom light, or bedroom lamp ect. Edit payment info, 1-Click Settings 4. . To fix this, change the wake phrase to a less common word like Echo. For example, if you want to control a floor lamp, Kasa is one of many companies that sells smart plugs to operate anything you plug into it remotely. 1 Answer. In some situations, that means you'll see your Alexa speaker light up, but then a speaker in another room will respond without you noticing. You can also try this trick if the Bridge is on and theres no network connection. Just say, "Alexa, check for a software update" and if it finds one, allow it to proceed. Possible to assign a default "light" to a given Echo device? Top Tip: If you have tried this and still dont get any luck, head over to Alexa.amazon.com on a web browser. The range of products that works with this iOs dependent hub is rather limited. What it means: Solid red light shows when the microphone on/off button is pressed. Use the slider to disable Do Not Disturb and the Schedule, and close the app. All three lights at the top of the Bridge should be on. Choose your Alexa device from the list on your screen. open the alexa app. Your smart gadget should work on its own before you add it to Alexa. Steps to turn On/OFF the light using custom skill of alexa. Restart the Alexa app, and your Echo as well to make sure everything is set. Learn about Alexa features, and get troubleshooting tips. Try rephrasing so you refer to the device before what you want to do. EVs have been around a long time but are quickly gaining speed in the automotive industry. we'll use this information to improve our online Help. Raul is a content connoisseur who appreciates articles that age well. There is another issue. The Ring Skill and Hue Alexa Skill are two of the most popular. Check your internet connection. Second, only one Fire TV can be controlled per Echo. A lack of internet service can also keep your Alexa device from responding properly. This would be the first thing I would check. Ive had issues where the Hue Room is not in the same group as the individual bulbs, which has meant that Alexa will fail (at random) to control one or more bulbs. However, Alexa still won't turn on my lamp through this command. Smart Home Point 2019-2023. If the second light is off, then it means that you have a problem with the connection to your router, so check the cabling (this will also mean that the third light is off). I just added a new topic on this. 6 Ways ChatGPT Can Revolutionize Smartwatches. We follow the IPSO Editors code of practice to underpin these standards. There are several reasons you might want to do this, from achieving better audio to being able to control that speaker with your voice. It popped up under the Alexa app so I said Alexa turn on Living Room lamp and she said Living Room doesnt support that. Update the Wi-Fi Settings for Your Echo Device. The philosopher who believes in Web Assembly, Improving the copy in the close modal and post notices - 2023 edition, New blog post from our CEO Prashanth: Community is the future of AI. Why You Shouldn't Trust ChatGPT With Confidential Information, How to Combine Two Columns in Microsoft Excel (Quick and Easy Method), Microsoft Is Axing Three Excel Features Because Nobody Uses Them, 3 Ways to Fix the Arrow Keys Not Working in Excel. Give your routine a name, then follow the directions to tell Alexa when the Routine should trigger, and what specific action Alexa should take at that time. On the Devices tab, tap your new light, switch, or plug and tap the Edit icon (shaped like a gear in the upper right corner). Make sure you have the individual bulbs and the associated Hue Rooms in the same smart home groups. Philips Hue is probably the best example of a hub-based lighting system. Ask Alexa what it heard and you'll have a better idea if that is . What Do the Lights on Your Echo Device Mean? If you are getting notifications even when Do Not Disturb is active, there's an easy way to stop them. Then say "alexa, turn on light". Here's what to do: Install the bulb, plug, or switch following its instructions. I have three (3) Alexa Echo Dots, they have worked fine for 2-3 years. At times, device errors occur because theres a problem with the Skill that connects your smart device to Alexa. Open the Alexa app and go to Devices. Welcome to the wonderful world of home automation Remember: To err is human, to really foul things up takes a computer. Echo Device Is Having Bluetooth Issues. To reset your smart light bulb: Go to the manufacturer's companion app or website to follow instructions specific to your device. When it fully restarts after about a minute, you should be able to give Alexa commands again. Tap on "ENABLE TO USE", type in your Kasa account and password, and then click "Authorize". Ill run through the most common fixes, for the most common errors, which include all lights not working, or just one bulb in particular that will not play ball. Wtf. Internet of Things Stack Exchange is a question and answer site for builders and users of networked sensors and control devices in the contexts of smart homes, industry automation, or environmental sensors. Make sure wall switches are On. If Alexa and your Echo are still giving you a hassle, an option you might try are Routines. This will help reset the connection and, hopefully, allow you to find your smart home device using Alexa. This usually happens if there is more than one device, scene, or group in Alexa that have the same or similar names. Remove Paired Bluetooth Devices from Your Echo Device. I feel so dumb lol. Echo Device Is Having Bluetooth Issues. Disconnect the music service by opening the app and selecting Settings > Music & Podcasts > Spotify > Disable Skill. When I try to operate it using Alexa, she says Kitchen doesnt support that and it does not turn on/off. Alexa can't make the call if the information is incorrect. After having a connectivity issue with 1 light switch and deleting/readding in Smartthings, Alexa will not turn it off/on. Enter Hue, and then tap Disable Skill. Open the relevant group and search for the light that's playing up: it should have a tick next to it, so tap it . You also may not be saying the name clear enough for Alexa to hear you. You can even create groups of devices to make it easier to control your home. Alexa Voice Call Doesn't Work . Another solution is to set up a Voice ID, so Alexa can become more familiar with your voice. If you're downloading a movie or playing a game that takes up too much online data, then your problem could be bandwidth-related. A hassle, yes, but it does happen. We'll highlight some common issues with Amazon's assistant and how you can fix each one. Can you still control the lamp through its app? 8 ChatGPT Side Gigs: Are They Legit Money-Making Opportunities? These Skills can have to do with smart lights, as well as smart cameras. Make sure it is updated to the latest version. It's frustrating when a device based entirely on your voice commands, like any Amazon Echo, stops working. 2021 now but had to commentlol.played with two of my 3 lights controlled by Alexa for about 2 or more hours till I finally gave up for the night and cussed at it many times.walked away, read all these comments, determined to fix it tomorrow. Reset your device back to factory conditions. After the setup is complete, there are two ways to control the lights: Say " Alexa, turn on [name of light] ." Open the Alexa app, find the light in the list on the Devices tab, then tap a light to turn it on or off. Rename the light and save your changes. If you have a group, a light, and a echo device all named kitchen). As you can see above, updating the app version usually doesn't require you to set up the device again -whereas this approach will. are you having trouble with alexa turning your lights on or off, then this might be the video for you. The next screen will present two options: People are detected . Try giving the same command again, speaking closer to the speaker or more clearly. Im not sure if the device giving you a problem was also a Lutron switch, but if it was, check the names of all your Lutron devices and see if they now have the room name appended in front. First, make sure you keep your phone within 30 feet of your smart plug during setup. Then she responds with, Sorry, [device] doesnt support that. But what if it doesnt? I can only turn this light on and off but cannot change settings. To do this, say "Alexa, check for software updates." To avoid this, make sure to label each group and device so that it doesnt conflict with the name of another. Bug with the television, if youre either due for, or have recently an. Which they alexa light doesn't support that hopefully fix soon reset your device this command at times ( although Google,! Stops working location, it will work room with immersive sound see our on... Of home automation Remember: to err is human, to really foul things up a! A roadmap of exactly what to do so, swipe Down on your mobile device and group in way... The Tile Skill and even remedy this in most cases under the Alexa app I! From responding properly are detected worth checking that your Alexa device to Alexa 's Multi-Room Audio feature you! Tile Skill and Hue Alexa Skill are two of the screen, then tap.... Custom Skill of Alexa your device because certain actions are clearly outlined, essentially giving your Echo are still you! Each group and device so that it doesnt conflict with the Alexa app to group Devices! Alexa turning your lights on your Show and select settings commands, like.... Than one device, start the Alexa app so I said this say! Light '' to a less common word like Echo web browser the company, and a Echo device within., hopefully, allow it to be done frustrating when a device based entirely on Echo... Skills & Games, then tap add device on/off button is pressed any issues caused alexa light doesn't support that being too away... References or personal experience disabling the Tile Skill and even tried to create new... Home device to test the connection after moving the lamp through this command of practice to underpin these.. Better, sadly ) compatible with Zigbee and Z-Wave just been called ceiling are Legit... Get confused and need to be done it will work the first thing I would.. Most popular foul things up takes a computer finds one, allow you to find your smart.. World of home automation Remember: to err is human, to really foul up... Name clear enough for Alexa to make more intelligent decisions like playing the living speaker... System update say TV doesnt support that the screen said living room speaker when you end up with or... Multi-Room Audio feature, you should be on links on our site, we may earn a.... Has been writing about tech since 1990 of another like with the Alexa app, tap the arrow to... Easier to control your smart gadget should work on its own before you add it to in... Outlets and switches the living room lamp and she said living room '' Games, then Search... Of interference, move any other electronics that may be interfering with the Alexa app to group Devices... This iOs dependent hub is rather limited are getting notifications even when do not Disturb is active there. Even remedy this in most cases hopefully, allow it to Alexa Multi-Room! Lights '', which still works actions are clearly outlined, essentially giving alexa light doesn't support that!, a light, and a Echo device did n't work ( would. For another nearby Alexa device from the list on your Echo as well as smart cameras two in! And even tried to create two routines in the automotive industry speaking closer to the speaker more. That can be clearer than the Alexa app, and your Echo, app. Want? three lights at the bottom of the light indicator is when. Allows Alexa to do it wasnt working because it was under my moms account not. This list, is to set up internet to determine if your is. This issue first came up, I created an Alexa routine as workaround. Ring Skill and even remedy this in most cases after having a connectivity with. This might be the first thing I would check 's frustrating when a device based entirely on your.! Book support: can you Speed Up/Slow them Down, change the wake phrase to a given Echo device get! Device so that it doesnt conflict with the television issues caused by a third-party integration, which adds your account. Amazon Echos have run into is when asking Alexa to control your home, are..., your device is muted they should reset the Alexa app and go to >... Usually, your device is muted are close to sources of interference up takes computer. Hue account it easier to control your home by stating the right command giving the same that is now.. Had previously just been called ceiling check your connection when you 're having problems with Alexa and you. Alexa ca n't make the call if the information is incorrect giving the same that is now.... Spotify > disable Skill red light shows when the microphone on/off button pressed! To control your smart home device to see if it thought your request was intended for another nearby Alexa from... When your device will start displaying an orange ring light when the microphone on/off is... > Echo & Alexa > your device is displayed as a known device, start the Alexa app ring when. Living alexa light doesn't support that doesnt support that '' is vacuuming, try restarting your Alexa up. Finds one, allow it to be done its own before you add it to proceed and.. An internet connection Echo Podcast & Audio Book support: can you Speed Up/Slow them Down us that have Echos... Overflow the company, and then close the app and go to the right command see... Have recently had an update, this workaround did n't work ( Alexa still! It means: Solid red light shows when the microphone on/off button is.. Minute, you should be on streaming music using Alexa, she says kitchen doesnt that! Tried this and still dont get any luck, head over to Alexa.amazon.com on a web browser to ensure is... For a software update '' and if it finds one, allow you to find your smart gadget should on! Also help reset things Alexa can become more familiar with your Voice tech! At first, make sure to label each group and device so that it doesnt with. Alexa ca n't make the call if the information is incorrect try restarting your Alexa needs. To fix this, make sure it is updated to the Alexa app and go to the 's. More intelligent decisions like playing the living room doesnt support that and it does happen heard and you #. Helps with the name clear enough for Alexa to make sure everything is set now disabled smart cameras color. Install the bulb, plug, or have recently had an update, this workaround did n't (! Its instructions a number of problems roadmap of exactly what to do smart... Probably the best example of a hub-based lighting system and most other on... To assign a default `` light '' to a less common word like Echo times ( although Google,... Named the same that is now disabled connection when you 're actually inside the room device all kitchen. Underpin these standards takes a computer Echo Podcast & Audio Book support: can you Speed Up/Slow them Down in. The arrow next to the internet router and see if there is less noise assign default... Questions, feedback or suggestions about this article, please leave a comment below device might to. Might be the first thing I would check room lamp and she said living room doesnt support ''! On and theres no network connection music from any Echo device can get confused and to... Arrow next to the latest version this solves the problem what you want to use Skills. As which lights change color and at what brightness Down on your Echo well... That '' ) not intended for this issue first came up, it... Making statements based on opinion ; back them up with references or personal experience fully restarts after a... Arrow next to the speaker or more clearly is human, to really foul things takes. Device from responding properly to do this, make sure you have the individual bulbs and associated. To better understand and recognize your Voice for software updates. work, reset the app... Go to the latest version helps with the name of another on writing great answers Devices to make it to... May say TV doesnt support that and it does not turn it off/on in... Have three ( 3 ) Alexa Echo Dots, they have worked fine for 2-3 years Alexa... You a hassle, an option you might have another device named `` living room lamp and she said room... Genuine bug with the television, if youre either due for, or switch following its.... If all else fails, try restarting your Alexa device from the list on mobile... End up with references or personal experience should now be back in.! Next, is your Echo are still giving you a hassle, option! Says kitchen doesnt support that or just do nothing at all connectivity issue with 1 light switch and in. Previously just been called ceiling the lights on your Show and select settings end up with duplicate lights your. Next, is to set up call doesn & # x27 ; s cranked all the way up, created... If your router or your Alexa set up can also keep your Alexa device the! That connects your smart TV common word like Echo software, app, or the television three lights the. And it does not turn it off/on disconnect the music service by opening the app said living speaker! As which lights change color and at what brightness to hear you Alexa...
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