However, I will not accept rudeness from staff. Now I'm taking it back out of my front yard and putting it between a couple bushes. Hand-cast using real crushed stone bonded with high quality designer resin Each piece is individually hand-painted in a faux stone finish Exclusive to the Design Toscano brand and perfect for your home or garden Inspires with its depiction of the risen Christ emerging from the tomb on the third day Weights & Dimensions Specifications Features Customer service always quick to respond with very helpful hints. Space planning is key, and less really is often more. The box in which it was contained looked like it had been used-a lot-before, and the top was kind of woven together with just one piece of tape which didn't cover any seams. When going online to shop at Design Toscano - it is like entering a dream/fantasy world. Little details missing, features placed upside down, and damage upon arrival are all common complaints. To initiate a return follow these steps: Design Toscano1400 Morse AvenueElk Grove VillageIL 60007. The Customer Service at Design Toscano is very, very poor! If you ordered from another statuary place called Toscano years ago, please be sure you have the right one, because this is the wrong one! It was not inexpensive, and for the money, it certainly should have lasted longer than 6 months. To learn more about reviews and trust on sitejabber.com, visit our, Backed by the National Science Foundation. He wanted to bring the same quality experience to the US, but first making sure to put an attainable price tag on everything. Tuck your Design Toscano garden sculptures in with your plants to bring a playful, other-worldly vibe to your outdoor space. It said t would be shipped 5-7 days . It's as if the material expanded and made the statue split. I recently purchased a dolphin fountain, I did not buy the pump from them but the dolphin came with a hose inside of its head. Shop for Design toscano gigi the garden, Copper, Classic, Planters & Urns Outdoor Decor at Shopzilla. Shop products from small business brands sold in Amazon's store. Was told I should know how to order. Shop new arrivals and save big today! X 38 H inches and weighing 21 lbs, this bar is on wheels so its easy to move about the room. 2 Bald Eagle mantle statues. Federal Express was contacted and they stated that there is no apartment number on the package, and that I need to contact the shipper to have the shipper correct the label otherwise it will remain not deliverable. Design Toscano ranks 543rd among Home Decor sites. Tip for consumers:Dont buy from this company. This alligator was beautiful for about 30 days in the sun and now after 75 days outside it has faded so bad it look 20 years old. Products used:None. Viking ships are intimidating. Don't buy this garbage. I received no email or contact from customer service telling me that my order had been processed or shipped. The Dying Slave by Michelangelo Sculpture. How do I protect them from further damage? .Xmas come and gone my son still didn't get it. The whole thing measures 4 W x 2 D x 30 H and weighs 3 lbs, making installation and display effortless. Dar and I make an awful and stupid mistake, especially because we've both taught art for CalState for forty-some years. Made my first and last order here! I've bought things for the interior of my home from Toscanini before and it all looks better on their website than in person but it's low cost allows you to overlook some of the cheap quality. This item should be shipped with a clear coat already and Katie at costumer service whom won't return any further emails should be let go. We also ensure all reviews are published without moderation. Once your order ships, Design Toscano will send a confirmation email with a tracking number. This statue is resistant to UV as well as fading and neatly painted in a gray finish that makes it look appealing. I won't be back to Design Toscano for another purchase of any kind. If youre terrified of gnomes, cover your eyes for what were about to tell youthey are over 4 feet tall! Toscano's colorful collection is the proud culmination of our journeys, creativity and imagination. The refused to refund. Their products appear great online and for most customers, in person as well. Wish I read before ordering. columbia tennis center sc Apply for a Home Depot Consumer Card When i called to verify, the customer service was very polite and professional. Eyeballs on overload yet? My husband says I have a conveyer belt for Design Toscano at Amazon.co.uk. Customer Reviews are not used in the calculation of BBB Rating. Ms. Kathleen Matej, Vice President of Customer Service. One of the items is huge and heavy, and the face of the woman on the item is hideous. Bad company, poor craftsmanship. Wait what? For therein lies the key of the D-Tosc fascination: You have to see it to believe it. It's as if the material expanded and made the statue split. Products that go with this End tables, lamps, coffee tables and more . We ordered two items from DT, thinking it was a different Toscano site from years ago. Come on, I would have never ordered had their website been upfront that both plates weren't in stock. Tip for consumers:You can also order Toscano on Amazon. Need to find a different location? I'm an amateur artist, and this dead guy sculpture is right up my alley! It looks great in my flower garden. Verification can help ensure real people write reviews about real companies. However, I called customer service and she was able to tell me when it was going to be delivered and it was accurate. Well I researched my table and will not be buying it from design or anywhere else. It is particleboard copy of the original wood with paper decoration glued to the table to make it seem like wooden books. It is particleboard copy of the original wood with paper decoration glued to the table to make it seem like wooden books. My first experience with Toscana was very good. Their vast selection of outdoor and indoor statues and decor sparks imagination and celebrates history with accurate period pieces and high-quality, detailed sculptures. Not happy. I live in Florida and placed it outside in a screened in porch. Well help you figure out if their offerings are right for your home or garden. They deserve 5 stars from me, my husband, my dog who loves the leopard plaques and the gargoyles and everything else that looks realistic, and also my debit card who feels tremendously lonely when I don't buy Design Toscano in any given month. Angel, Dove, Bald Eagle, and Owl wall sculptures. # 3 I send it back and have them repaint it. The museum-quality period piece is currently on sale for $120 (marked down from $140). The Remembrance and Redemption Angel Statue: Grande recalls a grandeur that mid-18th century artists were aiming for. Please take the advice and dont order from this company you will only be disappointed! Design Toscano-garden statues, indoor statues, antique reproduction furniture, sculptural wall decor, framed classic art, animal statues, angels, fairies, dragons and gargoyles. I have noticed a change in the types of items being sold on the site. The manufacturer will do nothing about it and will not stand behind its product. Design Toscano has a rating of 3.06 stars from 55 reviews, indicating that most customers are generally satisfied with their purchases. Bye bye. This is 7 months later. Design Toscano has been featured in Inc. magazine's top 500 fastest growing companies in 1996,[2] 1997 and[3] 1998. Design Toscano SH380151 Cherub . I called Design Toscano and they were nice and said they do not advise items to be left outside in cold weather. This weeping angel would elongate any space, and make an especially prominent impression at an entrance. I received a thank u for being a verified customer email followed by a reciept for a $204. Used to be a 5 star plus site over 7 years ago. Products used:I have 6 total pieces purchased between Amazon & Wayfair, Ordered - was told (without a tracking number) that part of order would arrive on a certain date - waited for tracking numbers (issued when product ships) and still had to contact CS for them - ended up the item had not shipped yet (one day before it was supposed to arrive) - - finally after reading these other reviews just cancelled the order. Design Toscano, Inc. is a US-based multinational mail order catalog and electronic commerce company founded by Michael Stopka in 1989. It sat there for 6 months, and we realized a crack had appeared in its side. I was going to order an item, but after reading the reviews I want to say thank you for saving me the money, headache and frustration of dealing with a company who does not care about customer service! You never know what the novelty decor company is going to conjure next, be it the classic gnome-and-Bigfoot garden folly, or a recreation of a 16th-century statue by Michelangelo. Overall, weve learned that the products Design Toscano offers are aesthetically pleasing and that they have an extensive range of themes and eras. I will also be contacting the Better Buisiness Bureau. TAKE AN ADDITIONAL 20% OFF SALE ITEMS OUR ANIMAL STATUARY MAKES THE PERFECT GARDEN GIFT AND IS READY TO BE ADMIRED FROM ANY ANGLE SIGN ME UP FOR DT EXCLUSIVE OFFERS CREATE A GARDEN FOCAL POINT WITH OUR EXCLUSIVE STATUARY FOR HOME AND GARDEN Sent me a crumpled in several pieces plaque. Marble umbrella vessels (2). I called to confirm that it was available in a smaller size. It sat there for 6 months, and we realized a crack had appeared in its side. The real table is discontinued. Oil base, water base? Get Is Design Toscano Going Out of Business. Here are 8 tips for writing great reviews. Medical Record Request; Patient Policies; Patient Rights & Responsibilities; Guardianship Information; Procedure Cancellation Reasons Nothing fell on it, no one played with it, it just had sat there. Makes me wonder how a company can stay in business run the way they are. Girl with birds statue. It is not art; it is a scam. Had a glitch when ordering and ended up getting billed and sent 3 of the same items. Need to file a complaint? Sold and shipped by Design Toscano. She writes full-time for Honest Brand Reviews, alongside a variety of copy writing projects for local and international businesses. Companies can ask for reviews via automatic invitations. I contacted customer service ( Katie whom was essentially worthless in considering options I presented by e mail) Back in the day if there was one rolling up to the shore, you knew it was a sign of trouble. I called Design Toscano and they were nice and said they do not advise items to be left outside in cold weather. I had been a customer from the first time they started the site, and I have ordered the most unbelievable products. BBB Business Profiles generally cover a three-year reporting period. If thats the case, we have a whole shopping guide for you on the joys of all the oversized, giant novelty decor from the 1980s thats making a comeback. Order st francis statue. Design Toscano was launched in 1985 after its founder, Michael Stopka, toured Europe and remarked at all of the glorious art and culture that the continent had on display. This sculpture is the essence of grace and beauty, with meticulously sculpted feathered wings and the cascading folds of her bunched-up gown. In Stock. Outdoors Garden Center Outdoor Decor Garden Statues Design Toscano 28 in. One review read, I purchased a wall hanging that was chipped pretty bad. Still, Design Toscano has many repeat customers. Per the online catalog, there was a picture of a gray one, with three sizes noted below it. The Creation Wall Sculptures (19) Questions & Answers (1) Hover Image to Zoom share Share print Print $ 68 77 Pay $43.77 after $25 OFF your total qualifying purchase upon opening a new card. I don't have the match and we're going half a year! I will NEVER by another product from this company! Another three sentence dry letter saying the money's only on hold not charged and the letters I need to respond to are to secure to send email it's regarding my identity. What wasn't suitable was sent back at no cost to myself. Also there are daily deals, sales and offers with coupon codes. Fuck no was my mothers response when I asked if she wanted an immortal seagull sculpture from Design Toscanobut her tone said Wait show me a picture. The Customer Service at Design Toscano is very, very poor! The bird bath was excellent quality and profoundly beautiful. I received no email or contact from customer service telling me that my order had been processed or shipped. You might not require more get older to spend to go to the ebook creation as skillfully as search for them. If you are an Amazon Prime member you can get free 2 day shipping and free returns. For the ancient history enthusiast and collector, the Roman Gladius Sword is an exact replica of what soldiers wore under Caesars rule. Federal Express was contacted and they stated that there is no apartment number on the package, and that I need to contact the shipper to have the shipper correct the label otherwise it will remain not deliverable. This Design Toscano review will now feature the brands best-selling garden statues, including their lovable gnomes and mystical dragon skull. I have purchased several items from this company, and we started out great but have gone downhill. $75.95 at Design Toscano. See Less Weights & Dimensions Specifications Additional Documents I will NEVER again order from Design Toscano. Returns 5. Amazon Business Everything For Your Business: Amazon Fresh . b. Both have peeling paint after less than a year. I found what I thought would be a great Buddha statue for my garden. Restoring any closed widgets or categories. The website and the receipt both stated, "This item is on backorder and is expected to be available for shipping the week of 12-04-2020. Will always return to them for my decorating needs! All of these were greeted with the response of, Cant even give a zero-had to put a 1 as they do not let you leave it blank, I have waiting a very long time for jh170728 angel and 2 christmas cavalier s order # m1535633600018 customer # 0117829143 po# 1311818922. Where are the egyptian design toscano items manufactured? 00. Design Toscano Bear Decor - Exclusive to the Design Toscano brand, this little bear shows off your love of woodland wildlife indoors or out Our rolling Roly-Poly Black Bear Cub measures 10"Wx8"Dx9"H and weighs 2 lbs. I ordered an unusual statue of the Blessed Mother. My first experience with Toscana was very good. I was immediately charged $30.64 for the first plate plus shipping and was emailed a receipt that noted that the second one was on back order until Sept 2, 2022. SIGN UP TODAY! This page is not available in other languages. Nor did they seem interested in understanding why their bizarre catalog might confuse shoppers. I love Design Toscano products, have never had a problem dealing with the company and I plan to continue to buy their products and display them proudly in my home. The representative stated that it is the fault of Federal Express, and Federal Express stated that it is the shipper's fault. All these reviews are spot on the negative ones. We have both taught the arts for CalState for forty-some years, and always warn students to look at the face first! Though there may be some flaws, their items are quite affordable as well, considering they resemble fine art statues and collectibles that are easily worth thousands. When in life have u heard something like this.??? Designs inspired by classic furniture and classic statues, historical reproductions, Medieval, Gothic and Egyptian decor. Get Is Design Toscano Going Out of Business. So sorry. This is a multi-location business. After 25 years of association with this company, no more. This is not the Toscano we dealt with in the past. They refuse to get back with me! FREE Returns . Designed for the passionate chess players in the family, it features a deep drawer to store bishops and queens. Then when I emailed them the verification they completely ignored me. Tried to charge me for shipping and tax on items that were cancelled How BBB Processes Complaints and Reviews. Therefore, I called them today (12/11/20). It took me 3 calls to get them to understand that their catalog system is messed up and that the mistake was theirs and to issue a refund. One wrote, My piece has bubbles on her toes and the wings and hair have been sanded down. It was not inexpensive, and for the money, it certainly should have lasted longer than 6 months. Design Toscano was born with the mission of beautifying the American home through period-inspired or style-specific decor. Exceptionally beautiful product. I would have ordered from a different company if they'd told me it would be months, rather than weeks before I saw the statue for which they happily took my money. 67 talking about this. ~Dan M. Through Wayfair & Amazon, I have bought & love approximately 50 items from Design Toscano. When purchased online. Discover coupon, promo and discount codes. Prior merchandize was good, thus 2 start vs. one. I would have expected them to at least waive the $111.00 shipping charge. However, this year part of it came, and then about 10 days later, the rest of it arrived, VERY poorly packaged. Crafted with real crushed stone bonded with high quality designer resin. I will hesitate to order any more items from this company. All these reviews are spot on the negative ones. Our passionate customers are eager to surround themselves with our unique and extraordinary objects. 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