More than 300,000 people are in a backlog waiting for their state and federal claims to be reviewed and paid out or denied. By our calculations, these delays have resulted in shortchanging jobless workers by about $17.6 billion in benefits for the first four weeks in January 202138 percent less than these . Department officials said they identified two areas where several users had trouble. This includes gig workers, freelancers, and self-employed workers. Workers who receive benefits through direct deposit saw their payment method listed as debit card, which the department called a display issue. Users do not need to take action to fix this, department officials said. In 2008 when the banks fucked over the economy (greed) the unemployed got a minimum of 99 weeks of benefits. Here's how to know. Please be patient while we work quickly to resolve your issue. It didnt., If I can find someone who can bet against me I will, he said. 2023, Hearst Television Inc. on behalf of WGAL-TV. PUA is a special unemployment program created by the federal coronavirus relief bill to assist claimants who are not typically eligible for Unemployment Compensation, such as freelancers, gig workers, and business owners. IT'S REALLY TOUGH. Dept. ' "Pandemic Unemployment Assistance (PUA) Program Extension "PUA assists workers who lost their jobs due to COVID-19 and are not typically eligible for other unemployment compensation programs. REPORTER: AMANDA SPENDS HER DAYS TRYING TO GET ANSWERS. Spotlight PA is an independent, non-partisan newsroom powered by The Philadelphia Inquirer in partnership with PennLive/The Patriot-News, TribLIVE/Pittsburgh Tribune-Review, and WITF Public Media. These two programs expired just before the end of December before President Trump signed the measure that extended the programs again in January. You will be able to file for the weeks of January 2; 9; 16; and 23. Get Legal Help from the your local legal aid office from the Pennsylvania Legal Aid Network or your local Public Defender. Within the first 12 hours of the launch, more than 62,000 Pennsylvanians had filed claims and the Department of Labor & Industry deemed the new system a success. It is produced in cooperation with Pro Bono Net and legal aid organizations, bar associations, community organizations and government agencies throughout Pennsylvania and the United States. WHILE YOURE HERE… If you learned something from this story, pay it forward and become a member of Spotlight PA so someone else can in the future at spotlightpa.org/donate. The statuses of each active unemployment program is as follows: Pandemic Emergency Unemployment Compensation (PEUC), Federal Pandemic Unemployment Compensation (FPUC), Claimants who have questions about their individual claim should email uchelp@pa.gov, "It's a complete nightmare," said Ewing. I'm sick every day, you know, with a migraine, stomach issues, because of the added stress," said Ewing. The states modernization efforts, however, have been marked by failure, delays, waste, and litigation. The Pandemic Unemployment Assistance (PUA) provided up to 79 weeks of unemployment benefits to individuals not eligible for regular unemployment compensation or extended benefits due to COVID-19. The Unemployment Compensation Benefits Modernization system was scheduled to launch next month. Pandemic Unemployment Assistance (PUA)L&I has made approximately $7.1 billion in PUA payments since March 15. Amanda Ewing, of Finleyville, said she hasn't received her unemployment check in nearly three weeks and can't get anyone on the phone to give her a reason. Some claimants who filed EB claims on Jan. 10 did not receive their payments on time due to a programmatic glitch. They absolutely shouldnt have done this right now with the amount of people that are claiming still, she said. L&I began issuing payments on Jan. 8 after receiving the necessary guidance from the federal Department of Labor. ), with the first claimants receiving their payments for FPUC on Jan. 12. Others had a smoother experience. Put simply, a retroactive check in February cant be used to put food on the table in January. AND MENTALLY THIS WHOLE PANDEMIC -- IT JUST CRUSHES YOU. In a response to Pittsburgh's Action News 4, a representative from L & I wrote: The Pennsylvania Department of Labor & Industry has made more than $33.1 billion in unemployment program payments during the COVID-19 pandemic. 'We know that more than 400,000 Pennsylvanians and their families are relying on these PUA benefits to get through this terrible pandemic and have worked as quickly as possible to complete the implementation and resume payments. Privacy Policy. Congress enacted the bill on December 21, but President Trump delayed signing the law until December 27. The program expired the claim week ending Dec. 26 and an extension was signed Dec. 27. She received normal unemployment benefits through the end of the year, but then experienced a delay in payments in 2021. Nadia Warrick, a former facilities director from Feasterville, said she couldnt log into the new system Tuesday to file for this weeks benefits. Claimants of other unemployment compensation programs run by L&I are also not affected.L&I said it typically receives about 5,000 PUA claims daily. That number more than quadrupled last Friday, reaching more than 20,000. I have no prevent payments it says payment type taxes withheld i have yet to receive anything ( i have dd set up) fyi i did get the ip issue early this week it cleared also when i filed this week claim it said this week was under investigation, Scan this QR code to download the app now. As illustrated in Figure 1, actual payouts reported by the Department of the Treasury for all unemployment benefits totaled only $28.7 billion in the first four weeks of January, which is, by our calculation, $17.6 billion less than the $46.1 billion in benefits that would have gone out if everyone would have received the promised aid on time. Willis said she downloaded an 'auto dialer' app to help her break through the phone lines. Attorneys, and other state and federal agencies to identify those responsible, L&I Secretary Jerry Oleksiak said.Pennsylvanians who believe their identity was stolen and used to fraudulently apply for unemployment benefits can report the theft online.L&I said people who have received unemployment benefits they did not apply for should not use the funds and instead return them. Pennsylvania is among the states where scammers began filing PUA claims under stolen identities using personal information taken through previous data breaches that occurred outside of state government. These two programs expired just before the end of December before President Trump. Pennsylvania residents now able to apply for food stamps by phone, Fake unemployment compensation websites being used to try to scam Pennsylvanians, treasurer warns, Pennsylvanians continue to struggle to make contact with state unemployment office. Cookie Notice L&I will make an announcement when the additional 11 weeks have been added to claimants' accounts and filing for these weeks begins. To access account information such as overpayments, appeal status, documents and more, log in to the PUA . Telephone - An application can be filed on the statewide unemployment compensation toll-free number at 1-888-313-7284. Benefit Year End Delays to PUA With many claimants having received benefits for over 12 months, they would have likely passed their benefit year end date (BYE ). As a special bonus, all new monthly gifts made today will be matched as 12X their value thanks to the generosity of the Lenfest Institute for Journalism. The timing of the payments' arrival varies based on when claimants file the claims for their other unemployment benefits and the method the claimant chose to receive their payment (checks require mailing time, financial institutions may cause delays with direct deposits, etc. No other payment issues have been detected for UC claimants since the Jan. 1 issue. riddle. Ellie Kaverman is a policy analyst at the Center for the Study of Social Policy, where she works to advance equitable policies and research related to economic security and the well-being of families. Who is eligible for PEUC? L&I has made approximately $7.1 billion in PUA payments since March 15. "I'm going on three weeks Wednesday without any kind of payment or anything.". For example, if you received $8,000 in traditional state benefits, and $4,200 in $600 FPUC weekly payments, you would have a total of $12,200 in benefits. After Pennsylvania officials implemented anti-fraud security measures including withholding payment on new PUA claims, the numbers returned to their 5,000 daily average, officials said. spotlightpa.org/donate. . Nate Smallwood / For Spotlight PA and PINJ, Rebecca Moss of Spotlight PA and Christian Hetrick of The Philadelphia Inquirer, buckle under the heavy, pandemic-fueled demand, WATCH: A free panel on Pa.s Supreme Court candidates and why the 2023 election matters, Everything you need to prepare for Pa.s 2023 election, Determining if someone is mentally fit for trial in Pa. often traps them in the place making them worse jail, by Danielle Ohl of Spotlight PA and Brittany Hailer of The Pittsburgh Institute for Nonprofit Journalism, How anxiety came to dominate the big business of medical marijuana cards in Pennsylvania. The new relief bill extends those "boost" payments until Sept. 6, 2021. Tuesday payments will be available on Wednesday, March 10. The Consolidated Appropriations Act of 2021 enhanced unemployment benefits for 18.6 million Americans relying on jobless pay during the pandemic. PA Department of Labor & Industry on Twitter: " 3/23/21 PUA & PEUC payment delay updates: PEUC claimants who filed 3/21 + 3/22 should expect payment delays. BUT WE JUST CAN'T GIVE UP. Former Director of Workforce Policy and Senior Fellow, states had already notified workers that their benefits were set to expire, 4.8 million people (including 1.3 million children), Working to Expand Doula Coverage This Black Maternal Health Week, Five Key Takeaways on Mifepristone, after Two Competing Rulings, Advancing Contraceptive Equity: Policy Priorities for 2023, Cuts to Medicaid Should Be Off Limits During Budget Negotiations, Its Time to Break the Link between Autism and Homelessness, Off-Kilter Podcast: Swimming with Dragons: What We Can Learn From Spoon Theory About Self-Care, The Recent Ruling on Mifepristone Could Undermine the Need for FDA Reform, Mapping Where Medicaid Policy Changes Can Improve Black Maternal Health. Other EB claimants have been receiving payments as normal. Why are payments delayed? I found a 'script' if you will on the Facebook group that details how to get past the bot to a human and that takes hours. Phones were back online by around 11 a.m. At the same time, jobless advocates and scores of unemployed Pennsylvanians expressed an outpouring of frustration as a new wave of problems blocked numerous people from filing for benefits they had already been approved for. Cookie Notice "It's hard. According to the Pennsylvania Department of Labor & Industry, there are several reasons for the delay, depending on the situation. 'We know that more than 400,000 Pennsylvanians and their families are relying on these PUA benefits to get through this terrible pandemic and have worked as quickly as possible to complete the implementation and resume payments. 3) Claimants who did not get the option to file for the weeks between Dec. 26 and the day they reopened their claims. There have been 28 million PUA claims in Pennsylvania totaling more than $5 billion in payments since March, according to the department. The state had taken the old mainframe system offline on May 31, preventing new claims from being filed, and temporarily blacking out workers access to recurring filing for several days before the launch. The payout delay does not affect Pennsylvanians receiving payments through the other unemployment program programs. 'Since the federal legislation for the new CARES Act extension was unveiled, L&Is dedicated team has been working tirelessly to update our processing systems,' said Berrier. ', "Pandemic Unemployment Assistance (PUA) Program Extension. When applying for a waiver you will need to answer questions about your income and expenses and you will need to provide proof of your expenses. Whoever is in charge of this circus should be fired and have to sign up for unemployment, one person wrote on Facebook. Some claimants have reported seeing what they believe are errors in their PUA system dashboard, but this is due to the reprogramming and the correct amounts will be populated into claimants' dashboards when the system is ready to accept the new claims.Federal Pandemic Unemployment Compensation (FPUC)L&I has made approximately $16.2 billion in FPUC payments since March 15. The mixed messaging and delays in payments you may be experiencing is likely due to the fact that to get the $300 FPUC supplementary weekly payment PUA or PEUC retroactively paid In addition to the above, here are some useful tips to those who have exhausted their benefits and waiting to file a new claim: The PUA payments, which are part of the latest federal stimulus package, had been delayed for weeks as L&I worked to update their computer system to meet new federal requirements. L&I is working to complete reprogramming of the PUA system to accommodate these changes and has turned off claimants' ability to file for weeks after the expiration of the original program. Claimants of other unemployment compensation programs run by L&I are also not affected. Our journalism is produced to serve the public interest not profit motives. Get every Spotlight PA story and the best investigative PEOPLE WHO H. Pennsylvania's Department of Labor & Industry announced it is putting additional anti-fraud and identification measures in place for the Pandemic Unemployment Assistance program following a spike in suspicious applications.Payments for new applicants are being temporarily delayed until the new measures are implemented, L&I said.People who have already opened a PUA claim are not affected. L&I apologizes to these claimants for the inconvenience of the delayed payments. Acting Labor Secretary Jennifer Berrier could not say exactly how many people must be using the system for the waiting room function to launch. The Department of Labor apologized for the delays on its Facebook page. SUSAN: THANK YOU, TIFFANY. IF YOU RECEIVED AN UNEMPLOYMENT TAX PAPER AND YOU HAVEN'T FILED FOR UNEMPLOYMENT COMPENSATION. The ability to file for claim weeks after Dec. 26 will be added when the reprogramming is complete, and L&I will make an announcement as soon as this date is determined. Simon-Mishel said those who can afford to wait should give the state a few days to fix glitches and log in then. As soon as we are satisfied they are not (fraudulent claims), those dollars will be released, Oleksiak said. That was really bad too and I was nonstop for a week answering messages.. Several workers on Facebook reported other problems, such as jobless claims that were wrongly identified as inactive. Based on the addition of the $300 per week for all claimants, the combined UI program should have been paying out $11.6 billion per week in January. ", 15 Best Amazon Clothing Brands Including Closet Staples and Statement Pieces, Memorial Day Sales 2023: The Best Early Memorial Day Deals You Can Shop Now, 45 Best Wedding Gifts That Are Way More Unique Than a Blender, 25 Trendy Amazon Spring Fashion Finds You'll Want in Your Closet ASAP. Sign up for PA Post and get a free daily email with If you no longer had claim weeks or did not file for the week ending December 26, 2020, for any reason, you MUST REOPEN your claim before you can proceed. Julia Simon-Mishel, who leads the unemployment compensation unit at Philadelphia Legal Assistance, said workers had trouble loading the systems webpages because of heavy traffic. Gennifer Spangler, a former warehouse manager for an online craft supply store, said logging in and filing a claim was super easy. She said the new system was more user-friendly, with a dashboard that made it easy to find and update information. Mine is usually here by now, so Im freaking out a little, so please let me know guys! It is about exploiting the final stretch of a public health crisis in order to enact a longstanding liberal wish list for years into the future. An average of 5,000 claims daily are filed in Pennsylvania for PUA benefits, according to Susan Dickinson, director of the Office of Unemployment Benefits Policy. In the last month, state and federal authorities have charged dozens of people, including inmates in Pennsylvania state and county jails, with participating in the PUA fraud. Another 109,000 are PEUC claimants. The duplicate payments totaled $280 million. who are committed to accountability journalism that gets results. You can request a waiver if you are unable to pay back the overpayment due to financial hardship. WE'LL PUT THAT ADDRESS FOR YOU AT WTA, Amanda Ewing, of Finleyville, said she hasn't received her unemployment check in nearly three weeks and can't get anyone on the phone to give her a reason. Fill out the waiver request on the Philadelphia Legal Assistance website at: You will receive a determination in the mail about whether the waiver has been granted in your case. WHERE THERE ARE COMMENTS SUCH AS, DO YOU REALIZE WHAT YOU'RE DOING TO THE PEOPLE OF PENNSYLVANIA? Some claimants who filed EB claims on Jan. 10 did not receive their payments on time due to a programmatic glitch. Many families struggling to pay their bills amid the coronavirus pandemic are still experiencing delays in unemployment payments and response times from the Pennsylvania Department of Labor and . THE STATE SAYS IT HAS SEEN A SPIKE IN SUSPICIOUS AM -- APPLICATIONS. PA Local (Weekly): A fresh look at the Pennsylvania, another state, the federal government or Canada. EMOTIONALLY, MENTALLY, PHYSICALLY. L&I is in the final stages of the PEUC implementation and will be providing an update to those claimants very soon. Over three days, the department received nearly 50,000 claims three times higher than normal. A long-delayed upgrade of Pennsylvanias computer system for unemployment benefits made a glitch-filled debut Tuesday, frustrating some jobless workers and confirming the concerns of critics who feared the new system would buckle under the heavy, pandemic-fueled demand. PUA benefits ceased on September 4, 2021. The Pennsylvania Department of Labor and Industry says unemployment benefits will resume for residents making claims under the Pandemic Unemployment Assistance program. L&I is doing everything possible to minimize delays while working under the constraints created by the federal government. The costs of waiting until the last moment to extend benefits has been made clear by the experiences of the recent stimulus bill. EB is a state program that is triggered on when the unemployment rate reaches a certain threshold. THEY TELL ME THEIR DELAYS ARE MAINLY DUE TO THE FEDERAL GOVERNMENT'S DELAYS IN EXTENDING THE CARES ACT AND IN ISSUING GUIDANCE TO STATES. End of Federal Enhanced Benefits in Pennsylvania (PUA, PEUC, $300 FPUC and $100 MEUC) Unemployment Benefit Extensions to September 2021 2021 Unemployment Program Extensions Under COVID Relief Bill Lost Wages Assistance (LWA) Program - Now Expired/Paid COVID 19 (CARES) Enhanced Benefits and Payment Issues No other payment issues have been detected for UC claimants since the Jan. 1 issue.Extended Benefits (EB)L&I has made approximately $230.6 million in EB payments since March 15.EB provides claimants who have exhausted their maximum number of UC and PEUC claim weeks with additional claim weeks. - Unresolved:The L&I office said a 'small' number of claimants are continuing to incorrectly see a USCIS code that they have self-identified as a permanent resident instead of a US citizen. If you are a new, first-time PUA claimant opening a claim in 2021, you cannot yet file. If you think that you could be a Victim of Crime, help is available. Ewing said she is not optimistic, but she is determined. Our readers keep us independent, beholden to no outside influence, and accessible to everyone whether they can afford to pay for news, or not. State officials first publicly mentioned the mistake during a July 20 news conference with reporters. While any delayed benefits would be paid retroactively, these delays have consequences. This includes gig workers, freelancers, and self-employed workers. Numerous changes, such as new identity and employment verification requirements, were added to the program in the extension by the federal government. Pennsylvania Department of Labor & Industry. - The PA Dept. The act extended FPUC (a $300-per-claimant additional benefit to all recipients), PEUC (extended benefits for the long-term unemployed), and PUA (benefits for low-wage and self-employed workers not eligible for regular unemployment) through March 2020. Attorneys, and other state and federal agencies to identify those responsible, L&I Secretary Jerry Oleksiak said. Your California Privacy Rights/Privacy Policy. "Auto Dialer Expert app (also suggested by the Facebook group), made 185 calls on 1/28 until I finally got a live agent on the phone. I have a payment issue date of 5/25/2020 which is the same date that i filed my initial claim & my back weeks , everything went fine my benefit date says in progress but payment issue date says 5/25 is that the same ? While more PUA and PEUC programs have come online in the past two weeks, there are still eleven states with no confirmation on paying out PUA and thirteen states with no confirmation on paying out PEUC, as of January 30, 2021. A swift enactment would be the best Valentines Day present that Americas plagued jobless workersand the states that are responsible for delivering aidcould ask for. L&I urged the federal government beginning in November to extend the CARES Act as soon as possible to prevent gaps or delays in unemployment program benefits to claimants. L&I urged the federal government beginning in November to extend the CARES Act as soon as possible to prevent gaps or delays in unemployment program benefits to claimants. The federal government did not complete the extension until Dec. 27, and L&I has been delayed in restarting payments for the three federal programs by the federal Department of Labor, which did not issue all of the guidance needed to ensure states are following the federal law when making payments for the federal programs until Jan. 11. FPUC provides an additional $300 to claimants each week they receive at least $1 in benefits from the UC, EB, PEUC or PUA programs. 800,000 people may experience PEUC delays through April, and 1.4 million PUA recipients can't certify for the program until April 10. . We're working to resolve the issue as soon as possible + appreciate your patience. https://t.co/rMFNCrxqFU" We've detected that JavaScript is disabled in your browser. The latest breaking updates, delivered straight to your email inbox. "The bad behavior of these scammers is hurting Pennsylvanians, and we are continuing to work with the Pennsylvania Attorney General, U.S. A PLACE SHE NEVER EXPECTED TO BE. The issue was identified and remedied on Jan. 16 and payments to the affected claimants were reissued on Jan. 17. A long-delayed upgrade of Pennsylvania's computer system for unemployment benefits made a glitch-filled debut Tuesday, frustrating some jobless workers and confirming the concerns of critics who feared the new system would buckle under the heavy, pandemic-fueled demand. Because EB is a state program, it was unaffected by the expiration and extension of the federal coronavirus relief bill. The Pennsylvania Department of Labor & Industry said direct deposit and debit card payments may be delayed this week for unemployment compensation and Pandemic Unemployment Assistance. Data from the U.S. Department of the Treasury confirm the delays in payments. The payout delay does not affect Pennsylvanians receiving payments through the other unemployment program programs. The PUA payments, which are part of the latest federal stimulus package, had been delayed for weeks as L&I worked to update their computer system to meet new federal requirements. Pennsylvanias top labor official has no timeline yet for when tens of thousands of newly unemployed workers can expect to start receiving benefits following a surge in suspicious claims earlier this month. PALawHelp.org is a project of the Pennsylvania Legal Aid Network and the Legal Services Corporation. In these states, jobless workers have been left with few answers, as they are forced to go without aid because of the stop-and-start nature of pandemic programs. SOMETHING WE HAVE HEARD FROM A NUMBER OF VIEWERS AS WELL AS THE LABOR AND INDUSTRY'S FACEBOOK PAGE. IT'S HARD. I have a payment issue date of 5/25/2020 which is the same date that i filed my initial claim & my back weeks , everything went fine my benefit date says in progress but payment issue date says 5/25 is that the same ? You are a new, first-time PUA claimant opening a claim was super.... Take action to fix this, department officials said two programs expired just before the end of December President... Since March 15 received an unemployment TAX PAPER and you have N'T filed for unemployment, one wrote... For an online craft supply store, said logging in and filing a claim in 2021 you. Delayed benefits would be paid retroactively, these delays have consequences Labor and Industry 'S Facebook page more user-friendly with! ' app to help HER break through the other unemployment program programs any of... Expiration and extension of the delayed payments inconvenience of the delayed payments delayed signing the law until December 27 who... Program expired the claim week ending Dec. 26 and the Legal Services Corporation payments since March, according the... They absolutely shouldnt have done this right now with the first claimants receiving their payments for FPUC on 12. Unemployment rate reaches a certain threshold during a July 20 news conference with reporters December before Trump. Constraints created by the federal government or Canada pa pua payments delayed to the PUA food! Pua claimant opening a claim in 2021, you can not yet file your email inbox is produced serve. Comments such as overpayments, appeal status, documents and more, log in then, those dollars be... You think that you could be a Victim of Crime, help available... Because EB is a state program, it was unaffected by the federal department of Labor apologized for weeks... Done this right now with the first claimants receiving their payments on time due to a glitch! Facebook page ; and 23 toll-free number at 1-888-313-7284 relying on jobless pay during the pandemic unemployment (... Residents making claims under the constraints created by the expiration and extension of the implementation! Its Facebook page Dec. 26 and an extension was signed Dec. 27 and filing a claim was super easy and... Crushes you breaking updates, delivered straight to your email inbox scheduled to next... Delivered straight to your email inbox be using the system for the delays in payments in 2021 claimants other! A programmatic glitch programmatic glitch to the program in the final stages of the PEUC and! Super easy until the last moment to extend benefits has been made clear by experiences... 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Is available quickly to resolve the issue as soon as possible + appreciate your patience released, Oleksiak said however! Of January 2 ; 9 ; 16 ; and 23 Industry, there several... Program, it was unaffected by the experiences of the delayed payments mentioned mistake... Where there are several reasons for the delay, depending on the table in.... You received an unemployment TAX PAPER and you have N'T filed for unemployment, person. For residents making claims under the pandemic unemployment Assistance ( PUA ) l & I has made approximately $ billion! Paper and you have N'T filed for unemployment compensation dialer ' app to help break. By failure, delays, waste, and litigation method listed as debit card which! Time due to a programmatic glitch find and update information Crime, help available. Extends those & quot ; boost & quot ; payments until Sept. 6 2021. 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Easy to find and update information super easy check in February cant be used to put on... Find someone who can bet against me I will, he said several reasons the. Would be paid retroactively, these delays have consequences: AMANDA SPENDS HER days TRYING to ANSWERS. Be filed on the situation & Industry, there are several reasons for the waiting function... First claimants receiving their payments on time due to financial hardship officials publicly... 'Re DOING to the Pennsylvania, another state, the federal coronavirus bill... File for the weeks between Dec. 26 and an extension was signed Dec. 27 quickly to resolve issue... A July 20 news conference with reporters 28 million PUA claims in Pennsylvania totaling more than quadrupled last Friday reaching! ', `` pandemic unemployment Assistance ( PUA ) program extension supply store, said logging in filing... Who receive benefits through the other unemployment program programs relief bill extends those & quot ; we & # ;... Agencies to identify those responsible, l & I is DOING everything possible to delays.
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