For more information, visit our Detergent and Additives Usage article. Then, turn the control panel knob to tub clean and press the start slash pause button to begin. It is designed to coordinate all of the components and functions of your washer to complete the wash program you have selected. A washer's error codes help to diagnose and potentially fix common problems. If these attempts fail, the UE error code will appear on a display and will pause the cycle until you open the drawer and try to redistribute the clothes more evenly before continuing with the cycle. Water filters. If the FE error code persists, the unit will require a repair service. Take the recommended repair steps. Use of a water softener is recommended in areas with hard water. This takes about 10 seconds, and the display will count down the time. . After pressing the Start Diagnosis button, press and hold the TEMP button until a countdown displays on the washer. An IE error message is an indicator that water is not being supplied to your washer or that the water pressure is too low. The first step to clearing the dE error code on your LG washing machine is to resolve the issue thats triggering it. Hold your smartphone close to the logo until a sound sequence is completed. Why It Happens and How To Fix? CL is not an error code, but an indicator that the child lock feature is active. This may be caused by a faulty inlet valve, and the machine could be filled with water while it is turned off. Note: In areas with hard water, mineral scale can form on internal components of the washer. Press the power button on the control panel once/twice based on the diagnostic process. So, if there is a problem with the lid lock, youll see the dE error code early on when you try to start a new wash cycle. If the dE1 error code persists, close the water tap; and unplug the washer. Unscrew the hot and cold water hoses from the back of the washer. Rearrange the load to allow for proper spinning, then close the door and press the start/pause button. How To Reset? For example, on some models steam can not be activated with water plus. Do not exceed the maximum fill line when adding bleach or powdered cleaners. Pour hot water in the washer tub and close the lid. An E7 error code means that your Sidekick pedestal washer was not properly installed under an LG front load washer. While this function is engaged turning the power off and back on will not reset this function. Thank you for using LG washing machines. Do not use soap when cleaning the drawer and inserts. Please visit our Request a Repair Page. The unit will require a repair service. Drain any water in the compartments and let them dry. Please visit our Request a Repair Page. The unit requires the service of a professional technician. You may also see an IE error code. 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You must replace those connectors the same way around when you put in the new control board. Remove the top plate. This article will explain what the LG Washer Diagnostic Mode means and how you can use it to solve your appliance problem. If anything isnt working correctly, the diagnostic mode will help you narrow the problem down to its source. Close the dispenser drawer and turn the power on. As a result, the dE error code will appear. Designed with you in mind, LG products offer innovative solutions to make life good. The Diagnostic Mode will help narrow your washing machine problem to its root source. Your machine will give sequences of sounds transmitted to the smartphone through the application feature to determine the root cause of the problems. Please visit our Request a Repair Page. After the tub clean cycle has ended, use a soft cloth to wipe the door seal and door to remove any moisture. You may have to check the water pressure - make sure you have adequate water pressure. The message will continue to display until the clothes are removed, or the START/PAUSE button is pressed. Reduce the amount of detergent used until there is no more sudsing. And that is how to clean the tub of your washing machine. Place the mouthpiece of your phone between the Smart Diagnosis logo and the POWER button. Turn off the washer and unplug the power cord. The PF error code indicates a power failure. Open the app and toggle to the next screen using the right arrow key. Doing so may cause fire or electric shock. To activate this feature and use it for your system diagnostic, you have to power on your washer through the power button. Note: Proper care of your washer can extend its life. Hello and welcome to LGs step-by-step guide on how to clean the tub of your LG washing machine. Remove foreign objects and soak the filters in white vinegar or a lime scale remover. We apologize for this inconvenience. Make sure the drain hose is not clogged, kinked or pinched. If the TEST MODE is intiated and theres laundry in the tub during the *SPIN TEST* the tub will spin violently. To check pump operation: The unit requires the service of a professional technician. How do I test my Kenmore Elite washer? If you notice any problem with your LG washer and cant detect where the problem lies, the Smart Diagnosis feature can be your go-to troubleshooting guide. Learn how your comment data is processed. How to fix it: To resolve this issue, you will need to replace the main control board. We'll explore some common solutions to many of the error codes that could be displayed on your sidekick pedestal washer. Check whether the drain hose is kinked or clogged. Pour into the empty tub. First, check whether the load is too small. LG Top Load Washer - Proper Loading. Please visit our Request a Repair page. A tCL error means it is high time to run the tub clean cycle. So, the first step is to peel off part of the door seal to access the lock assembly. If an unbalance load is detected, the washer will attempt to adjust the load by adding more water and repeating the rinse cycle. The dE2 error code indicates that the washer door is closed, but not locking. (GMT -05:00, United States of America local time) We apologize for this inconvenience. Please visit our Request a Repair Page. Top load LG washer, 2 years old has started making a very very loud sound when changing cycles when I have the tub half filled. Before reattaching the water inlet hoses, flush them by running several gallons of water through them into a bucket or drain, preferably with the faucets wide open for maximum flow. Child Lock is usually turned on and off by pressing either the PRE-WASH or TUB CLEAN key for 3 seconds. NOTE 1: At the completion of the Test Modes, the washer WILL NOT display fault codes. Detergent and fabric softener may build up in the dispenser drawer. Keeping the washing machine tub clean can help to alleviate possibility of detergent and softener residue buildup and odors. This problem mostly happens while the lock is in the open position, which means you can open and close the door, though it will not lock. Be the first to own the latest and greatest LG OLED TVs, Find helpful information about your LG product, Do Not Sell or Share My Personal Information, Laundry Accessories, Washer Dryer Combos, Washers. This Mode is called the Test Quality Control or the Servicing Mode. Plug the washer back in and attempt to run a cycle. 3. To properly experience our LG.com website, you will need to use an alternate browser or upgrade to a newer version of internet Explorer (IE10 or greater). If there are no saved fault codes, all indicators on the console will momentarily turn off, and then only the seven-segment display will come back . At this time, the Smart Diagnosis app is only available for iPhone and Android phones. Lastly, secure the part of the door seal you peeled off earlier. Any error codes popping up on the control panel display? Designed with you in mind, LG products offer innovative solutions to make life good. UNIT must be in standby (unit plugged in, display off) 2. Please visit our Request a Repair Page. Warning:The inlet screens protect the delicate parts of the inlet valve from being damaged by particles that could enter the valves with the water supply. Turn off the faucets connected to the water inlet hoses. If the FE error code persists, the unit will require a repair service, please click below to visit our request a repair page. During the test cycle, the machine. You will likely hear the sound of the lock trying to engage a few times before the dE error appears. Recently the machine stopped spinning while washing. Cd is not an error code, but an indicator that the drying cycle is completed, it actually means "cool down" when displayed on the multi display. Please enable JavaScript to ensure you get the most out of the LG site, products, and services. The control panel will unlock and a chime will sound. If this occurs, clean the inlet filters. Please visit our Request a Repair Page. On small loads, even distribution does not happen as easy as on normal loads. How to fix it: Fixing this problem will require you to replace the faulty door lock. Video of the Day Step 2 Press the "Power" button to turn the appliance on and spin the cycle selection dial to "Rinse/ Drain & Spin." Step 3 Tap the "Spin Speed" button until "No Spin" is selected. It includes: Explore our complete collection of LG electronics, mobile devices, appliances and home entertainment solutions -- and find everything you need to connes and family, no matter where they are. Build up in the tub will SPIN violently how to clean the tub of your washing problem! Control panel display functions of your LG washing machine first step is to resolve this issue you! 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