Worried about potential repair costs? Could not wait for 3-5 day repair at dealer. Paint, Rust, Leaks, Rattles, and Trim (8%). Steering rack was leaking. Rattle coming from rear suspension. My steering wheel wobbles over 70mph on my 2015 Grand Cherokee WK2 high altitude, all standard features. Required fields are marked *, Trying to fix your Jeep Cherokee suspension issues? That means fixing anything will take more time under the hood. Nothing prior to this point made me think there was a pending problem with the suspension.. They had the vehicle for 21 days, each day telling me they did not understand what was wrong. Ride height control module replaced. Original was on vehicle at 166k miles and an off-roading trip was coming up. vehicle randomly raises and lowers. Air suspension pump failure. Michelin Latitude tires already showing choppy wear on outer edges despite rotation every 6k miles, and conservative driving style. Shock is marked KYB. Rack and onion assembly replaced. Rear shock absorber leaking. Privacy Policy | Terms and Conditions | Copyright Policy. California consumers may exercise their CCPA rights here. Air suspension now working properly. Car was drifting to right. When I parked the vehicle, I noticed the air ride suspension was completely inflated on the vehicle which made it appear lifted high above the tires. Rear upper A-arm replaced. Previous repair was faulty and resulted in broken wheel bearing and need to replace CV axle. Dealer could not diagnose, intermittent. Determined to probably be a failed control arm bushing. Friend drove car and noticed the issues straight away. AIR SUSPENSION MODULE WENT OUT AND HAD TO BE REPAIRED. the dealer has thrown their hands up and will not help me any further. Hopefully, if enough people express strong dissatisfaction they will design a fix.". Power steering supply hose and power steering pump replaced. Hub bearing was determined to be loose repaired and noise gone. }v6(DWnqmNNDBbGxyZ583o 7g=$`b}]X]O5|}L={0j[5R?Cb7vL\3F,W0xR4.LiK|Zlt= }|2t93yyaz$b#a&`n #){L.Lf="3 `r_9f ~A%D>i'c j8Y~`cSXs(9itIcoMlS[g-?`=j[5 vl+Ch(?AV/e~2't^`kj$ y`jd xX;q15WL[_N8~sc!LvpR0iv0,,m?mOCOW>p;qa=1!.P\7Q6v,y9l db?C W -. Not a nice vehicle to drive. We have an extended warranty on the Jeep. The Cherokee was the SUV before SUVs were cool (or even a marketing term). replaced it with after market unit. Problem is part on back order with no ETA and 106 orders ahead of me! Fading rear R shock. Squeak from driver rear shock. Serious "rubber rubbing" sound during hard turns. The repair cost chart excludes repairs made under warranty, do-it-yourself repairs, and repair trips that include maintenance. Most, if not all of them, will be very expensive. Around 0 degrees outside. A reprogram was attempted but got worse after 3 days. Driving over imperfections in the road causes the steering wheel to shake. We replaced the front differential control arm bushings. Not only are there fewer components to fail, but they are also pretty simple to install at home. Suspension noise when going over small bumps, dealer replaced rear shock mounts as per TSB. Received automatic email from dealer which stated "customer states left rear shock is leaking". With the suspension acting up, it was knocking the front end out of alignment, so the dealership did an alignment for me. Here's the best way, Strutmasters has engineered the perfect kit to convert your Jeep Cherokee to reliable, sturdy Coilover struts. Dealer replaced air lines to front end suspension. Module, shock, and finally control and pump unit. dealer replaced the seized lower steering shaft. Second time it had to be replaced. 350 kilowatts 6.4L V8 8-speed shiftable automatic AWD, 218 kilowatts 3.6L V6 8-speed shiftable automatic AWD w/low range, 268 kilowatts 5.7L V8 8-speed shiftable automatic AWD w/low range, turbocharged 179kW 3.0L V6 Diesel 8-speed shiftable automatic AWD w/low range, 216 kilowatts 3.6L V6 8-speed shiftable automatic RWD, 216 kilowatts 3.6L V6 8-speed shiftable automatic AWD w/low range, turbocharged 184kW 3.0L V6 Diesel 8-speed shiftable automatic AWD w/low range, turbocharged 139kW 3.0L V6 Diesel 8-speed shiftable automatic AWD w/low range, 216 kilowatts 3.6L V6 8-speed shiftable automatic AWD, 268 kilowatts 5.7L V8 5-speed shiftable automatic AWD w/low range, 216 kilowatts 3.6L V6 5-speed shiftable automatic AWD w/low range, 350 kilowatts 6.4L V8 5-speed shiftable automatic AWD, 268 kilowatts 5.7L V8 5-speed shiftable automatic RWD, 216 kilowatts 3.6L V6 5-speed shiftable automatic RWD, 216 kilowatts 3.6L V6 5-speed shiftable automatic AWD, turbocharged 177kW 3.0L V6 Diesel 5-speed shiftable automatic AWD w/low range, 313 kilowatts 6.1L V8 5-speed shiftable automatic AWD, turbocharged 160kW 3.0L V6 Diesel 5-speed shiftable automatic AWD w/low range, 246 kilowatts 5.7L V8 5-speed shiftable automatic AWD w/low range, 227 kilowatts 4.7L V8 5-speed shiftable automatic AWD w/low range, 175 kilowatts 4.7L V8 5-speed shiftable automatic AWD w/low range, 157 kilowatts 3.7L V6 5-speed shiftable automatic AWD, 242 kilowatts 5.7L V8 5-speed shiftable automatic AWD w/low range, 172 kilowatts 4.7L V8 5-speed shiftable automatic AWD w/low range, 198 kilowatts 4.7L V8 4-speed automatic AWD w/low range, 175 kilowatts 4.7L V8 5-speed automatic RWD, 175 kilowatts 4.7L V8 4-speed automatic AWD w/low range, 145 kilowatts 4.0L I6 w/DoD 4-speed automatic RWD, 145 kilowatts 4.0L I6 w/DoD 4-speed automatic 4WD w/low range, turbocharged 5-cylinder diesel automatic 4WD, 198 kilowatts 4.7L V8 5-speed automatic AWD w/low range, 194 kilowatts 4.7L V8 5-speed automatic AWD w/low range, 175 kilowatts 4.7L V8 5-speed automatic AWD w/low range, 145 kilowatts 4.0L I6 w/DoD 4-speed automatic AWD w/low range. Finally, each kit comes with its own Limited Lifetime Warranty. Clunking noise in rear load-leveling shocks. replace both front upper control arms due to worn and failing bushings. Vehicle exhibiting loud bang noise when traveling over bump or potholeproblem with suspension dampening returnChrysler said it's a 'characteristic' of the Overland. If fact the system level auto lowers above 20 mph. Left front strut had failed and was replaced. The cost to me was $1525. Driver side shock failed and was replaced under warrantee. CarComplaints.com Notes: The 2015 Jeep Grand Cherokee shows an early trend of transmission complaints. Air ride suspension pump broke and part ordered after 5 hours of diagnostic test. Needed a right front wheel hub I never fixed. Replaced pump. Rear shock leaking. When youre ready to end those Jeep Cherokee suspension problems for good, simply order online or call one of our Suspension Experts at (866) 360-7558 to get a perfect match for your vehicle! What brought the issue up was when moving ride heights the screen popped up saying service air suspension. Dealer found worn bushings and replaced them. Surprising considering I have had both car and bikes with KYB suspension that worked very well. The front suspension on the summit is an adjustable air bag system. Replaced all 4 tie rod ends and steering stabilizer. We picked up our car today, 6 October, because my wife and I are flying to Hawaii on 9 October. It will definitely crack or break shock and frame mounts if you use that mode very much. This handling occurred from the day I pick the vehicle up. For this NHTSA complaint data, the only way is to read through the comments below. Quadralift suspension would not function following wheel change. Call and ask service manager if you've heard of any problems none reported. Dealer ordered parts, but manufacturer indicated the rear shocks are in the process of being re-designed and a TSB coming in the next few months. Replaced shock mount and bumper. But vehicle new in March 2015. We'll have the module replaced after returning to Utah in late December. Replaced fuse after also disconnecting battery for a few minutes to reset system. Called and set up another appointment. The issue with the struts has been ongoing. When set to level two there is a loud banging sound when traversing even the smallest bumps such as a speed bump or a bumpy gravel road construction exit to parking. We were told "a suspension (ride height control) module has failed." Expect front will have to be done too. Your Cherokee does still need a suspension, so you will need to replace it with something. Jeep would not replace the other rear shock, only the one that failed. repair attempted but not successful. Push down on the corner and let go. Leaking power steering fluid lines. That means that over time, you will be replacing most of the components at some point. replaced all shock absorbers with Bilsteins to suit 2.5 inch lift. All rights reserved. Shock was replaced as a warranty repair. Privately owned alignment centers also confirmed a spot on alignment and wheel balance. Vehicle locked suspension into aero mode, but would droop while running, and once shut off would slowly raise as pressure built in the system. Re-flash seems to have fixed it for now. I noticed a knocking noise from the suspension (thought it came from the rear). pump for the air ride system failed and was replaced under warranty, Steering rack leaking. Excessive noise coming from passenger side front wheel bearing, noise in rear of vehicle tried grease but did not work.Rear shock mounts clunking, dealer has ordered new shocks for replacement, Steering Rack leaking fluid - entire steering rack replace. Replaced rack and pinion because seals not sold separately. Right rear shock absorber completely ineffective at controlling rear axle hop. Taken in for an oil change service and steering alignment; shop pointed out the front end lower & upper ball joints were shot. power steering fluid leak. Sag corrected but compressor still runs excessively. The problem persists (albeit to a lesser degree) after repair, so it's likely due to the cheap off-brand tires the previous owner put on it. That factory coil springs began to sag and the rubber isolators were worn out, I had 2 worn tie rod ends and 1 bad wheel bearing. SALES: 866-597-2397 | MON - FRI: 8AM - 9PM | SAT: 9AM - 6PM. Replaced ANOTHER right front wheel bearing. Rear control arm bushings had worn to the point that the rear of the Jeep would sway back and forth while driving. Dealer changed the shock mounts, didn't cure it. Ball joint in arm had significant play once removed, but had not entirely failed. leak coming from rear of vehicle where air tank is located (appears to be water). Wire connecting to the drivers rear shock became lose, dropped onto the axle and wore through creating a short. dealer replaced. Air suspension lines for front end were leaking causing front end to lower overnight or not in use. Suspension clunk due to faulty sway bar bushings. 4th trip for QL air suspension. So how do you find out what problems are occurring? Air suspension system intermittently will not work. Renewed power steering fluid. Replaced control module and compressor. When I showed up they said "moisture in air suspension froze", "to be expected given the weather", "nothing they could do", but "still safe to drive". It creates a 'hammer' that will cause premature mechanical and electrical problems as well as body rattles. Power Steering Failed. This had never happened before. In fact, you probably already have all the tools you need to do it yourself! Needed new front bearings, right and left. Persistant noise from left rear suspension. Brought the JGC in for a rattle in the rear suspension, Dealer stated they will be replacing the rear shocks and shock mounts under warranty. Drivers side tie rod end bad. Upgraded interior packages, stereo components, electronics, and most notably, Jeep's Quadralift air suspension have been added to the Cherokee over time. Leaking power steering hose. There is a TSB out to repair this. I had the dealer replace the tires, twice, with Michelin premier ltx 20inch tires, several road force tests, high speed balances, several alignments, rack and pinion replaced, front wheel bearing assemblies replaced, all new shocks and after alllllllllll of that, she still wobbles!!!!!!! Was told that there is a service bulletin about same. The noise you hear is the shock limiting out internally, not the airbag rebounding. This makes the Jeep look like its leaning back. The vehicle is only 4 years old. If you are unsure of whether your suspension is doing alright, try to give it the bounce test.. had 5 days in a row of system deflating.next day was informed they had been able to replicate the failure.on third day was informed all systems tested ok,told to pick up car. Power steering fluid was low. Check for suspension problems at my local tire shop who diagnosed worn shocks. Mechanic covered all costs of 3rd pump. This could have resulted in a deadly crash. Once air suspension issues start, they just keep coming. The number one most common problem is related to the suspension replaced shock mounts (all 4) - still presented noise. bad required change of UCA (driver), ball joints and bushings leaking and damaged air spring (driver), air suspension system failing. Even if you dont feel comfortable installing it yourself, the easy installation means you pay less in labor costs. Got rid of weird noise in power steering pump, Replaced worn tie rod end. This caused steering to occasionally jerk in one direction or another while driving. Power steering fluid was low so fluid was added. Failed air suspension compressor and 2 consecutive failed air suspension control modules. New passenger's front ball joints (both upper and lower) installed. (We were told the module will be replaced under the dealer's "LandCar Warranty" that was added to the price of the Grand Cherokee when we bought it new on 21 March 2014. Power Steering failed and was leaking fluid. It was like that when I bought it from the dealership, but they would not let me test drive the vehicle on the road. Air suspension system failure. So once you install your new struts, you wont have to worry again as long as you drive your Cherokee! A new air bag needed to be installed. Replaced lower rear control arms, previous arms had bushing covers rusted out. The first time they changed the right front shock assembly. Since about 20k, I've been in the shop once a month ish for repairs. The dealership will likely recommend that you replace any worn-out parts with parts from the manufacturer. Active suspension issues can present themselves in many ways. Rear upper control arm bushings were shot. Rear shock mounts failed (squeaking and clunking noise). The dealership even had to consult with corporate engineers to ultimately fix the problem.
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