Rooms are advertised as having balcony or patio but ours had neither but instead windows looked out onto flat roof that campers were walking on. We will definitely return with the hopes that all facilities on the resort will be available. This place should not be open for business I dont understand how they inherited the word resort ,this place is a true 5 star dump.no hospitality, its dirt..dingy and shady. The grounds are not groomed and honestly the entire place. This property accepts Visa, Mastercard, and Discover. Very friendly staff. They were also trying to get someones paycheck straightened out wen I was checking in too. The rooms were nice, the pool was clean. Also, huge hole in bathroom wall. NO! but downstairs too its a very nice place to be like that, The room was basically clean but a little outdated the oven smelled like oven cleaner and the microwave didn't work. Housekeeping is provided daily. Please enter a valid email address. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Are there any historical sites close to Mountain Laurel Resort? The pricing is great. If you were to leave Mountain Laurel Resort, what would be the reason. We received different information from different staff members about availability of amenities. I think Mountain Laurel should close down until all their problems can be fixed. All rights reserved. Sep 8, 2021 For specific enquiries, we recommend calling ahead to confirm. Please fix the following errors to continue: "The property is very run down. For example, the shared spaces like the gym, game rooms and laundromat had trash, dirty floors, and sticky surfaces. Worked as a front desk supervisor. no one was wearing uniforms or badges. the room was super clean, the mattresses comfortable, but scratches and wholes on the doors/walls makes the place look raunchy. Extra-person charges may apply and vary depending on property policy, Government-issued photo identification and a credit card may be required at check-in for incidental charges, Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed, This property accepts credit cards; cash is not accepted. We needed a night away and it was fine for that. Spije to the manager about things that would be available in the future. Shower was warm, not hot. Breakfast starts at 9:00. The towels were very rough and the bath towels were very small. Front desk staff will greet guests on arrival. Ltd. All rights reserved, Route 940: PO Box 9, Kidder Township, PA 18661, Pennsylvania, United States. thanks.The next morning Im checking out waiting at front desk ,another guest complaining about the ac unit not working, the clerks responded with a shrug..we can give you one of our fans,another complained about horrible tv picture and another clerk tells the couple ..all the tvs look that way and if they wasnt satisfied to call the cable company. Casey, Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this. There werent many amenities as listed. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. Property needs a lot of attention. Dear Anonymous, Hallways smelled bad and were dark. Each guestroom is kept vacant for a minimum of 24 hours between bookings. Posted by a verified traveler on Jul 28, 2019, Jul 30, 2019 Please avoid this place. Use this rating to help choose your stay! By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Disliked: Cleanliness, staff & service, amenities, property conditions & facilities. White Haven North Trailhead and Delaware and Lehigh Trail Lehigh Tannery Trailhead are also within 6 miles (10 km). pictures on website does not match reality. The most helpful contributions are detailed and help others make better decisions. In the heart of the Poconos, our beautiful facilities include a spa (under construction at the moment), a fully equipped fitness center, as well as an indoor and outdoor pool. They even refunded me $374 for food that I bought and couldnt take back home. They say they are renovating but it is evident they have no plans to do so. Ormela Boodram. Not the response I was looking for. The 6 employees that were still on the job and trying to keep resort running were overwhelmed. Cockroaches, mold, visible dirt, elevator didnt work, spiders on ceiling, rusted broken patio furniture, black stains in chairs and walls and curtains, mold and filth on air conditioning unit, broken patio door, horrible stench and broken bathroom light! Fortunately we had brought camping chairs and were able to find trees to sit under. Mountain Laurel Resort features an indoor pool and a seasonal outdoor pool. Hilton Garden Inn Macon/Mercer University, Holiday Inn Express Lichfield, an IHG Hotel, Best Western Plus Royal Mountain Inn & Suites, Holiday Inn Express St Paul S - Inver Grove Hgts, an IHG Hotel, Comfort Inn Newport News - Hampton I-64 Promo Code, Alexandra Elegance Bridging Generations Promo Code, Apartamento em Paraty Condominio Fechado Photo, Aonang Princeville Villa Resort & Spa(SHA Extra Plus), Country Inn & Suites by Radisson, Gurnee, IL, Hampton Inn & Suites Miami-Doral Dolphin Mall, Hampton Inn & Suites East Gate Regina Promo Code, Cool Service Suites at Times Square Promo Code, Heather's Seaside Apartments 1, 10 Rankine Street, Photo. I also loved how quiet it was. I enjoyed my stay at the Resort. The following facilities or services will be unavailable from July 1 2022 to August 31 2022 (dates subject to change): The property will be renovating from March 2 2022 to March 2 2023 (completion date subject to change). Expedia, Inc. is not responsible for content on external Web sites. The website is very deceiving. No sheets or blankets for sofa-bed. The lake is overgrown the mini golf is closed and run down. The recreational activities listed below are available either on site or nearby; fees may apply. Posted by a verified traveler on Mar 1, 2021, Mar 1, 2021 The chain of command was everywhere and most of the time I worked there wasn't even what I was hired for. This service may contain translations powered by Google. Special requests can't be guaranteed and may incur additional charges. What food & drink options are available at Mountain Laurel Resort? convenient location but next time Id choose a different option. There are zero amenities open. Travelocity, the Stars Design, and The Roaming Gnome Design are trademarks of Travelscape LLC. dozens of Screaming kids running the hall and nails in the parking lot my self and another guest both woke up to a flat tire very disappointed we checked out the very next morning oh the front desk staff was very nice. We declined since trip was for activities going on during 8-15th. Told the resort had just been sold, 3rd time in the past 10 years. stains on the sheets, didnt have any pillows in the hotel for couch bed. 57 out of 361 reviews, Rating 1 - Terrible. The boss is a total weasel who constantly condescends and belittles the employees. However, the place was just too rundown. NED I SAY MORE ??? Featuring on on-site spa, this resort is conveniently located off of the Pennsylvania turnpike. Vacation rentals in United States of America, Vacation packages in United States of America, Cancel your hotel or vacation rental booking. Self parking is free. However, we wont display any reviews that include or refer to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. The seasonal pool will open in May and close in September. and the door screen also broke one of the very last rooms in the development appeared have a hoarder with junk cars and tarpsfound that looking for the non existent horse stable. It worked ok though. My room number was 524. They only good came out of this was my full refund along with the food refund that I received. By creating an account, I agree to the Expedia, By signing into my Expedia Rewards account, I agree to the Expedia, url importing http://www.travelocity.com/White-Haven-Hotels-Mountain-Laurel-Resort.h4221333-p2.Hotel-Reviews?rm1=a2&, There was an error importing /White-Haven-Hotels-Mountain-Laurel-Resort.h4221333-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/White-Haven-Hotels-Mountain-Laurel-Resort.h4221333-p2.Hotel-Reviews?rm1=a2&, To finish creating your account, please click the link we just sent to. A credit card for incidental charges and government-issued photo identification may be required upon check-in. Error: Try signing in with CONNECTED_THIRD_PARTY_NAMES or use another email address. They put the wrong person in the front desk. room size was great, bedrooms were very nice facility was very nice.l I would book again. Which popular attractions are close to Mountain Laurel Resort? Event space at this hotel measures 20000 square feet (1858 square meters) and includes conference space. We appreciate your feedback. The property is very run down. Location great, lots of potential, but not somewhere I would stay again. You'll be within 3 miles (5 km) of Hickory Run State Park and 6 miles (10 km) of White Haven South Trailhead with a stay here. Welcome to the Mountain Laurel Resort & Spa, in mountainous White Haven PA! We hope you will give us another try in the future. I loved how luxurious the hotel was at a very decent price and the setting is very beautiful, surrounded by the mountainside. Our redesigned rooms are the perfect combination of luxury and comfort. What tips or advice would you give to someone interviewing at Mountain Laurel Resort? Our resort boasts various attractions, including an on-site nature trail, arcade, and miniature golf course. language, whether its just a rating or contains comments as well, etc.). Your dates seem to be a bit off. Reviews are most valuable when they are original and unbiased. You never get raises. I really feel bad for the employees as most were very friendly. also, the floor in the room was freezingthe heating needs to be worked out. The air conditioning vent up high was aimed at one of the beds. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center. Sliding door to small balcony was very hard to open and close, balcony wood has seen better days. Checked in and checked out the guest. The only amenity still open. We publish all reviews, positive or negative, that meet our guidelines.More informationOpens in a new window, Traveled with partner, Traveled with pets, Traveled with family and small children, Traveled with family, Traveled with family and small children, Traveled with partner, Traveled with family. Hot tubs are broken and not opening anytime soon. I worked at Mt Laurel for a brief time and although I did advance quickly once they promoted me there was no clear direction for me to go. My shower had a huge crack in the wall. Super easy job as long as you are good at your job. Room was clean and pools were nice. Guests will be asked to pay the following charges at the property: We've listed all charges provided to us by the property. The property itself looks like its being renovated but according to locals its looked like this for years and years. Hot tub/spa out of order. We have people and automated systems that specialize in detecting fake reviews submitted to our platform. More, Family-friendly stay with indoor pool in White Haven. Digital television is provided. To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. We appreciate you being our guest. The room 614 was the worst room very very cold me and my son had to sleep fully dressed. Thank you for your feedback. FYI-pet fee is $100 per pet.
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