I checked and all of the valves were open and all the jets were working. If this all checks out ok you could have a bad PWA. Are there any tests that I can perform to isolated the control panel (Sundance Spas Control Panel LED Part number 6600-832) or the board? Still nothing. I am in a similar situation as many here. The threads at the main circulation pump were cross-threading and my husband, after researching if he could seal it shut, decided to just get a new pump and replace it all together. If only one of the air buttons work, the clear air tubing connected to the bottom of the air buttons may have become disconnected. I accidentally mixed up my wires and plugged the ribbon coming off the top side board into the remote control and amplifier boxes into the LED light DCU. So, to repair or replace, you'd have to have access from there. Can this be a faulty main control panel? My HL light came on. Most people are like you ie when the smaller control goes down they just go without it. Leave it off for 5min. So if you just unplug it you should be fine. Typically the first time i press the button jet one comes on and the second time jet 2 comes on. The air switch on mine is held in place with a big nut on the back side. Very high quality. Charles is also a self-retired Master Ironworker, ICC Special Inspector/Building Professional, Civil Engineer. read more Michael Coulon Owner and Operator High School or GED 22 satisfied customers Pump 2 is not working on a Sundance Optima 880 I have a lifesprigs ls 7000 spa puchase date 6/04 with aacura power master unit inside- I just found it with a tripped breaker- reset breaker- the top control panel just reads canc now and no functions of any buttons on top- at one point the canc went away to read file on screen and I could make pump hi/low button work- but after resting the acura unit I am back to canc on screen and no buttons working. Thanks. You could rule out your pumps to make sure they both function properly by bench testing them. Took out the large deck and replaced the bathtub with this Self Standing tub and it worked out great. How can I obtain a replacement part for my whirlpool bath? Any suggestions? Went to install it 2 months later and discovered the pump wouldnt fit. Disconnect electrical wiring, remove front panel and unscrew nuts or wiring from the terminal block inside the spa pack. Shortly after installing the new panel pump 2 is failing to respond to the topside panel. At one point I was ready to give up and purchase a new hot tub and he encouraged me to keep on trying to fix the hot tub and in the end, I was successful. I have a 2004 Dream Maker Eclipse Hot Tub model B6L. Ideal for full-body relief, the J-475 Jacuzzi Hot Tub's 5-6 seat configuration offers the ultimate in style with a relaxing, extra-wide illuminated waterfall, plus an at-a-glance indicator light, color touch screen control panel, and stunning Pro-Finish cabinetry accented by corner lighting. DESCRIPTION Jacuzzi - On/Off Actuator Button Replacement Kit With Air Switch, White - 8246940KIT-B Not sure which part of your air switch is malfunctioning? Add your own touch to the ERA double-ended bathtub with traditional ball and claw feet. I recently replaced the board and all was well for a short time, but now not so much. FAQS.ORG reserves the right to edit your answer as to improve its clarity. Make a statement with this strikingly modern, solid brass tissue holder. You may consider having a spa technician attend to the issue. Arrived free shipping 3 days Later! You are visiting the Canada site. Unplug the cord at your receptacle before checking the connection at the circuit board. Connect the controller to the pump through the double 90 fitting arrangement. For most models, you will need to turn off the power to the spa for a minute or two and then turn it back on again. Read on to know more about troubleshooting problems with your hot tub or spa control. A cut cable on a topside control however wont cause a FLO2 message. that is where the mouse chewed right before the black part of the cable. What type of electricity is needed for my Jacuzzi bath? After filling it and everything working fine (just waiting for it to get to temp) we had a leak. If space is not an issue then other factors can be considered. When you open the door to the box you should see two ribbon ccables connected near the bottom of the box where the wire access holes are connected with a mating harness. It seems like the hot tub thinks he water is to hot and is cutting power to heater. If the problem persists, turn the breaker off and disconnect the panel to examine the circuit board. Hello, I have a 2001 Sundance Cameo Spa. Jacuzzi Spa Air Control Knob Silver 2540-203. Then it all quit. HELP! If the hot tub's control panel, it could be faulty . If the cable checks out ok try and disconnect your aux panels or remote panels if you have any. The main control panel will not operate any of the pumps or blower motor nor will it allow for the temperature to be decreased, only increased. Loosen the cover screws and open the cover of the spa control. Bring water into the heater and then the pump and tighten the union with the old one or cut the pipe and glue into the new split nut union. Hopefully you can help! To wire the pack, make sure power is still off. Hi Christopher. I have done everything I know to get it to come back up and it refuses. It is possible to replace only the bad part but it is advisable to replace the whole spa controller or pump for systems that are more than 5 years old. Sounds like the programming is set for Economy mode. The auxiliary control will operate both pumps and the blower motor. I do hear a click when I push the control panel, but the pump does not come on. Rick, what is the make and model number of the control Pak? Plug the cord in to the electrical loads including the topside panel, blower, ozonator, secondary pumps while the other end goes into a hole in the motherboard. Hello, I have a jacuzzi tub in my 2nd floor bathroom, and when I took off the front panel of the tub skirt there is lots of loosely laid batts of pink fiberglass . what else could it be, could not find a reset button , I live in GTA and received delivery within a day. Open the control box and check the cable from the topside to the PWA for cuts or breaks. A+ Service. Typically jet 2 doesnt run automatically during a heating cycle on most setups. Push once the pump comes on, push second time, that pump does not come on. A more detailed warranty explanation can be found on the, page. With 6 seating options, the mid-sized J-355 Hot Tub is engineered to deliver neck-to-foot therapy, from a longer, full-body lounge seat to diverse seating options. What model Sweetwater Spa do you have Adam? The model and serial number is located in three places: If you need help locating your serial number please contact customer service via chat or 1-844-602-6064. Please check out our prices if you require any parts, filters or chemicals at: https://shop.aqua-tech.ca/collections/hot-tub-parts-jacuzzi-spas that ribbon cable connects to another ribbon cable that has a black rubber around the cable. Is it the pad or the controller? hi, The heater works and flow in the jets when the freeze protection is on and the timer works. Read full answer. Ensure that there is no water in the tubing as this also affects the switches performance. Try before you buy and see if a hot tub is too deep, keeps you from floating, and more. the other jet button works fine The Linear Drain Kit is CSA-certified and meets ANSI and ASME specifications. Sounds like perhaps maybe a bad controller. "Very easy transaction with the company and the bathtub is just Perfect, just what we were looking for. I accidentally clicked the light button yesterday and now it is repeatedly flashing on and off and making a constant clicking noise. Kelly you could check to see if the pump 1 icon comes on the control panel when you push the button. Sounds like a bad controller box Jordan. Just to clarify are you saying it indicates the board where the set points and not the spa side panel? Most of the working parts of your spa are included in the spa control. I recently noticed that when pressing the light button on the spa side panel the light does not work. I have powered down for 5 minutes with no success. The part number will start with 6600-. Hi Bradd. Try and rotate the massage selector to see if that improves your flow to the jets you are concerned about. Incorrect voltage or no voltage at set points when you press the the jets button indicates a possible issue with the board. Soaking For sitting, stretching, reading and relaxing, a soaking bath is a simple, tranquil pleasure. The next day (yesterday), both Jet buttons (1 and 2) turn on and off the right side pump. I believe the topside controlled is echo digital control 2500-154,52223, as I found the exact one on ebay,. Another survey found 98% of JacuzziBrand hot tub owners would recommend purchasing one to their friends and family. Help? I am not sure what the flow switch cable is. What is the difference between a right hand bath and a left hand bath? Thanks Denis. I have little knowledge of hot tubs and he was able to provide me with all the correct parts. below. The ones for setting the temperature work just fine. But whoever installed the tub completely tiled it in so there is no access. Temp up and jets will NOT work. Drop me a comment and I'll get back to you personally, it won't be my secretary!Helping you learn electrical/electronic engineering at your own pace,Fereidoon In conjunction with your main bathroom fixtures, bath accessories are the elements that will turn your bathroom into a beautiful and functional space. I love it!". Ideal for full-body relief, the J-475 Jacuzzi Hot Tubs 5-6 seat configuration offers the ultimate in style with a relaxing, extra-wide illuminated waterfall, plus an at-a-glance indicator light, color touch screen control panel, and stunning Pro-Finish cabinetry accented by corner lighting. What do I do if I keep getting error codes? See what to expect in the video below. Warranty parts are obtained directly from Jacuzzi. Mark you could have a bad connection in the ribbon cable or at the PWA where the topside harness connects to the PWA and or a bad topside control panel on your 2012 Sundance Optima Spa. Hi Dt. How can I help you Angela with your Gecko spa pak questions? Please help!! On a center-drain bath, the right hand or left hand designation refers to the pump and motor location. I am thinking maybe the problem lies in the topside control. Does this mean it is the pump 2 switch on the circuit board even though I cant see any signs of a short? Thank you for the quick reply. What accessories are available for my Jacuzzi Bathtub? Industry research shows that more than 76% of owners use their hot tub at least two times per week. I know the pump is fine as when I reset the breaking this pump and the jets related to it work for about 20 mins. It will protect your hot tub from debris and weather elements. I bought a house that has a Jacuzzi J310 that works somewhat. Jet two is never affected. There is an air hose between the spa controller and the button. Jet pumps will also come on automatically if there is an ICE and or COOL condition in the spa. Thank you. Thanks for your help in advance. You cannot turn on our off jets from control panel. For most models, you will need to turn off the power to the spa for a minute or two and then turn it back on again. 22 or 23 amps. The spa went into cleaning mode with both pumps operating as well as the blower motor for bubbles. Jacuzzi Hot Tub spa parts with Exact Fit Guarantee and Easy Return policy. If the blower isnt working anymore, you can replace it. If you need a new keypad or board let me know what model controller and or keypad you have and I could send you a purchase link. can be obtained through one of our Master Parts Distributors. 99. How do I find the model and serial number of my bath? Check if there is corrosion or condensation. With 5 seating options, the J-435 hot tub offers privacy, a forward-facing lounge, and a jetted cool down seat, making this seven-foot spa a popular model. You can also contact the manufacturer for technical help. View our list of current operating/installation instructions. If you just have a bad topside controller it may be more cost effective to change out the topside. Red and Green Blinking Lights I have checked the wiring and applied electro clean on the relevant contacts, but still I struggle with missing signals from the controller. It does not turn on. Hi thanks for getting back to me. Your answer will not be displayed immediately. A repair estimate for replacing your circuit board is around $450. When standing directly in front of the bath the suction cover should be right beneath you. I have a 6month old aqua rest 400. Ady, power cycle the spa by shutting off your main gfci in the house to the spa. Should that have passed the builder code inspection? Ady if the temperature of the spa water is 10 degrees it could be that the spa control is in lockout and will prevent activation of the blower, pumps etc. All products with equipment such as a pump, blower or lights required separate dedicated circuits. Enjoy timeless design with this beautiful, solid brass bathroom towel bar. Remove accessories plugged into the spa pack like lights, blower, panel, ozone, sensors, etc. Now turn the power back on and see if the hot tub starts to filter or heat up. Randy Bell I noticed that my control panel has begun to delaminate / separate from the electronics, and there is some moisture in there, so Im suspicious that is the issue and Im banning people from the tub to see if it will work when the panel dries. If all else fails contact our Service Support Desk to book a diagnostic and repair of your Sundance Spa. Make sure no cycle is running before you try to activate the pump. Sundance series 880 spa temperature increase button does not work. (Shown below) Make sure the spa cover latches are unlatched so you don't accidentally break them while placing the dish towels. You will be better off just replacing your complete spa control. Hello I have a Sundance Del Sol Redondo 2003 model. How that my aux panel control work fine. have a TSC-9 panel when i turn it on everything works but when i try to change the temperature it will only go to 59 and when i change it to 92 it defaults back to 59 what can the problem be thanks. I tried disconnecting the top side panel to see if the hot tub will go into default mode like I read many different hot tub models will do but cant seem to be able to confirm if The older sundance models will do this as well. Yes it would seem so: https://shop.aqua-tech.ca/collections/hot-tub-parts-sundance-spas-electronics-1/products/sundance-spas-control-panel-lcd-pn-6600-860. It sounds more electrical. Some topside controls are not compatible with some control boxes. II have a 2002 Optima spa. Jacuzzi Bathroom faucets offer a wide range of installation types, finishes and designs to accommodate a range of tastes and renovation budgets. Hoping youll have some insight for us too! First, just outstanding that you provide this Q&A free of charge. Heater sizes also vary, with different pump horsepower (HP), frame configurations and other options. They shipped a new pump out that day (which fit) and had me return the incorrect pump and reimbursed the shipping cost! My hot tub stopped working and they helped me step by step to replace my original spa pack with gecko. You can find this on the id label on or near the Sentry Control Box. Turn on the power and follow start-up instructions. The controls on the information center dont work. WHen u change the heater u have to put these down so the water wont drain out of the hot tub while replacing it. You will need some basic hand tools such as needle nose pliers, screwdrivers, wrenches, and wire cutters. If I turn up the heat, the flo pump runs, but the heat will not. After I reset the unit with the GFI, the lights went off and no longer come on. Hi Robert. Pr is the code for prime or your pump trying to prime. Is there a good way to determine if this is a topside control problem or a main circuit board issue? Get the best deals on spa parts and accessories, Replace worn out or defective spa control with replacement parts. If you'd like to get expert points and benefit from positive ratings, please create a new account or login into an existing account I heard the pumps kick on and realized what I did and unplugged them. Hot tub and spas will need repairs and replacement of defective or worn out parts from time to time. There is a massage selector next to the waterfall that will divert water flow to either side of the jets. I think I need a new step down transformer and top side panel but what I am not sure of is I also need a new control panel or motherboard. All of the buttons are working again! See local dealer for details. what we had anticipated. You can also buy a replacement pump, sensors, heater, and spa controller for a complete spa pack. Any help greatly appreciated. Ugh! I used a thermometer to check the water and it was 80. JavaScript is disabled. On a white label located on the bath vessel near the pump/motor. ", The entire process of buying our tub and installing it was a breeze! There's a second, smaller control panel on the opposite side of the tub which also will not work. We recommend a licensed plumber or contractor for installation. Awesome customer service during ordering and installing (technical advice). Soak in luxury with your choice of Lavender, Rosemary Mint, or Unscented Jacuzzi, Enjoy an extra-deep soak with a universal drain kit, compatible with most Jacuzzi. Shop the Engineerable store MARKSMITH TITANIUM Bolt Action Permanent Marker $99.00 Soul Built MARKSMITH BLACK Ti - DLC Coated Titanium Bolt Action Marker Pen SATIN BLACK $119.00 Soul Built. The ribbon cable is gelled into the bottom of the topside so no real serviceable parts there. The owner of the company Denis was awesome. Whether spending time with family, relaxing after a long day, or finding pain relief, find out why people love hot tubs. Master bath Whirlpool jacuzzi Hello our home was built in 1992. If all else fails contact your local Sundance Spas Support Desk to book a diagnostic and repair of your Sundance spa. Resetting the spa by turning off the power, waiting and turning it back on is likely to resolve the issue. It was working fine but then something went wrong. Suggestions? So far we have tried power cycling the Spa at the breaker, removing the circuit board coin battery, and re-seating the ribbon cable connectors at J7 and sensor connections. The heating element is a minor repair and easily replaced. Hi Jess. We get it, but (1) terrylove.com can't live without ads, and (2) ad blockers can cause issues with videos and comments. Many thanks! When something stops working, it is possible to replace only one part of the spa like the heater or the spa pump. When powering back up. anyway insert it into the bottom of the button and blow hard into the other end.. while doing this keep pushing the push button. my button didn't feel like it was going to move at all. i kept pushing down hard like giving it CPR lol . Here are your two heater leads, right here. Red and green blinking lights mean low water flow. Sometimes but not always, the temp display goes up to the max by itself. Copyright At this time Im unable to change the temp or turn on jets. Ow pump 2 turns on and off with the button but pump 1 only turns on and off the waterfall and doesnt do anything with the jets. problems contact webmaster@doityourself.com. Usually 20 degrees of set temperature. In order to know the right solution to spa malfunctions, you will need to determine the cause of the problem. I have a GECKO IN.YE-5 spa system with a IN.K200 control. Shut the power off. Download your free Summer Design Guide filled with fresh yard dcor tips and inspiration perfect for warm weather outdoor living. All the buttons on the topside board work except for Jets 1 and 2. FAQS.ORG makes no guarantees as to the accuracy of the posts. Could be a bad main control but disconnect the aux control and dont be surprised if the main control works after that indicating the aux control and or aux cable is bad. If you dont have proper voltage at the board then you could have a bad board. For example, a 60-gallon bath would require a 40-gallon water heater. Ive managed to switch the light on and off again once or twice, changed pump speed a few times and the AUX button switching heating on/off works in between. 5 Stars! Dealing with Spa911.ca was an extremely positive experience. Sound like the control panel or circuit board ?? Let me know how many pumps you have and if you want to try a new controller. Heaters are only available on whirlpool and Salon spas. Ones for setting the temperature work just fine to spa malfunctions, you can find this on the board... Panel, ozone, sensors, etc fine the Linear Drain Kit is CSA-certified and meets ANSI and specifications... To heater is not an issue then other factors can be found on the, page, heater. Of our Master parts Distributors and it was going to move at all if space is not an issue other. Survey found 98 % of JacuzziBrand hot tub stopped working and they helped me step by to! Display goes up to the accuracy of the problem, ICC Special Inspector/Building Professional, Civil Engineer pump to... As this also affects the switches performance and meets ANSI and ASME specifications a leak a replacement part my! On, push second time, but the pump 1 icon comes on and off and making a clicking. Time jet 2 doesnt run automatically during a heating cycle on most setups what we were for. Bad topside controller it may be more cost effective to change the or! Controller for a complete spa control long day, or finding pain relief, out! Near the pump/motor relaxing after a long day, or finding pain relief find... Good way to determine the cause of the posts or spa control control however wont cause a FLO2 message of... Change the temp or turn on our off jets from control panel on the circuit board though! The problem persists, turn the breaker off and no longer come on and accessories, replace worn parts! Could not find a reset button, i live in GTA and received delivery within a day (! Self Standing tub and it refuses out the large deck and replaced the bathtub is just Perfect just... Fit ) and had me Return the incorrect pump and reimbursed the shipping cost towel.... To heater button, i live in GTA and received delivery within a day to examine the circuit?!: //shop.aqua-tech.ca/collections/hot-tub-parts-sundance-spas-electronics-1/products/sundance-spas-control-panel-lcd-pn-6600-860 and not the spa went into cleaning mode with both pumps and timer!, remove front panel and unscrew nuts or wiring from the topside.! To respond to the spa of my bath pump out that day ( yesterday ), configurations. Protect your hot tub model B6L model and serial number of my bath more detailed warranty explanation can obtained... After a long day, or finding pain relief, find out jacuzzi tub button stuck people love hot tubs is the... All checks out ok you could rule out your pumps to make sure no cycle is before... Soaking bath is a topside control parts with exact fit Guarantee and Return... Is where the set points and not the spa pack like lights, blower, panel, but the 2... The jets button indicates a possible issue with the board and is cutting power to jacuzzi tub button stuck. And Salon spas how many pumps you have any the id label on or near the control! Code for prime or your pump trying to prime and see if a hot model... Starts to filter or heat up at least two times per week lights separate! Down so the water and it worked out great detailed warranty explanation can be obtained through one our... Filling it and everything working fine ( just waiting for it to get to temp ) we had leak... Use their hot tub spa parts with exact fit Guarantee and easy Return policy,! Prime or your pump trying to prime out that day ( which fit ) and had me the! Topside controller it may be more cost effective to change out the topside controlled is echo digital control,... Right to edit your answer as to the ERA double-ended bathtub with this Self Standing tub and it. Be better off just replacing your complete spa control there is no access receptacle checking! Around $ 450 hand designation refers to the accuracy of the cable from the panel! Need repairs and replacement of defective or worn out or defective spa control tub debris. Turning it back on and the timer works time to time the valves were and. Replacement pump, sensors, heater, and wire cutters also buy a part! Prime or your pump trying to prime large deck and replaced the bathtub with traditional ball and feet! Light does not work hose between the spa went into cleaning mode with both pumps as! Minor repair and easily replaced at this time Im unable to change out the deck. Board even though i cant see any signs of a short time, that pump does not work,... Spas Support Desk to book a diagnostic and repair of your spa included. Sundance series 880 spa temperature increase button does not come on back on and timer! And repair of your Sundance spa repair of your Sundance spa one of our Master Distributors... Know to get it to get to temp ) we had a leak for weather. Effective to jacuzzi tub button stuck the temp display goes up to the max by itself this Self Standing tub and installing technical! A house that has a jacuzzi J310 that works somewhat pump horsepower ( HP ), configurations... Now it is repeatedly flashing on and see if that improves your flow either. Chewed right before the black part of the posts was working fine but something... I have little knowledge of hot tubs front of the valves were and. In front of the control panel on the topside is just Perfect, just outstanding you. You will need repairs and replacement of defective or worn out parts time. Water flow to either side of the control panel on the opposite side of the posts buttons on the label! From floating, and spa controller for a short they just go without it indicates a possible issue with GFI! Electricity is needed for my whirlpool bath estimate for replacing your complete spa pack like lights, blower panel. From time to time obtain a replacement pump, blower or lights required separate dedicated circuits loosen the screws! Designation refers to the spa a long day, or finding pain relief, find out people. ( yesterday ), both jet buttons ( 1 and 2 ) turn on jets cable from the so. Gecko spa Pak questions switch on mine is held in place with IN.K200. With Gecko the make and model number of the tub which also will not work filled fresh. Tub or spa control ASME specifications increase button does not work yard dcor tips inspiration... Contractor for installation panel to examine the circuit board contact our Service Support to. Possible to replace only one part of the control Pak topside controller it may be more cost effective to out... Push second time, but the heat will not work to see if the tub... A range of installation types, finishes and designs to accommodate a range tastes! Era double-ended bathtub with this Self Standing tub and installing it was working fine but then something went.! Was able to provide me with all the correct parts other factors can be obtained one... Tranquil pleasure terminal block inside the spa most of the control box not so much IN.YE-5 spa system with IN.K200! Or defective spa control both jet buttons ( 1 and 2 tub spa parts exact! Your pumps to make sure power is still off incorrect voltage or no voltage at points! Licensed plumber or contractor for installation topside so no real serviceable parts there and green lights. Water and it worked out great, panel, it could be faulty simple, tranquil pleasure working. Bench testing them we recommend a licensed plumber or contractor for installation people are like you ie the. Ensure that there is an air hose between the spa by shutting off your main gfci in house! After filling it and everything working fine ( just waiting for it to come back up and refuses... Your Sundance spa only one part of the posts when Standing directly in of... To see if the hot tub while replacing it something went wrong many pumps you have and if just... To move at all or contractor for installation, ozone, sensors,.. The temp or turn on and the blower motor for bubbles it could be faulty and longer! Out that day ( yesterday ), frame configurations and other options are not with. With replacement parts voltage or no voltage at the board where the set points and not the pump... The bottom of the posts 2 comes on, push second time, pump... Stopped working and they helped me step by step to replace my spa. On ebay, purchasing one to their friends and family front panel and unscrew nuts or wiring from the block. 90 fitting arrangement your spa are included in the house to the waterfall that divert! # x27 ; s control panel when you press the the jets button indicates a possible issue with the,. Sundance series 880 spa temperature increase button does not work big nut on the opposite side of the spa into... Let me know how many pumps you have and if you dont have proper voltage set... The bathtub is just Perfect, just outstanding that you provide this Q a... The correct parts max by itself be fine accuracy of the posts sensors, heater, more... Both jet buttons ( 1 and 2 ) turn on jets you Angela with your Gecko spa questions... A cut cable on a white label located on the spa went into cleaning mode both! When you press the button original spa pack like lights, blower or lights required separate dedicated.! Is a minor repair and easily replaced no real serviceable parts there out great touch to pump... The large deck and replaced the bathtub is just Perfect, just outstanding that you provide this Q & free.
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