For example, even if you fix your mailbox, the driver may have the same accident over and over. Then call the FedEx phone number to file a property damage claim. FedEx driver hit our mailbox 2 weeks ago, my husband called and reported it. Here is a copy and paste from THEIR tracking page. However, her cell number voice mail is always full and you can't leave a message. On 12/23, I checked the tracking number, and found that shipping had been rescheduled and would likely arrive by 12/26. Also note that filing a tort claim is very different from filing an insurance claim with USPS. Then after talking to two different supervisors I finally was told oh wait I have it right here in front of me. THIRD LIE now i am still waiting for the call to get them, They really do suck! Continue reading and learn how to deal with postmen damaging your driveways, lawns, mailboxes and packages! She has a terrible attitude and a border line B----. A DIS Boards OP: Our regular USPS delivery person has been caught on video throwing our packages onto our front porch for multiple times. They 'personally' brag about it a lot, telling themselves this. Monday 2/24 On truck for delivery then in afternoon tracking says Exception. RTFM or RTF N(note). https://www.ripoffreport.com/reports/united-parcel-service/internet/united-parcel-service-united-parcel-service-ups-trucks-damaged-my-property-internet-577970. Neighbors wants an explanation after UPS truck damages property So, you wont bother filing a claim on your own or keep waiting for the response from postal inspectors for a quite long time but get no results. I have left over 10 messages and nothing, just a recording, Also never, never use Liberty Mutual Insurance, they just won't return your calls. I requested a refund or adjustment, since I had paid for 2nd day air service. Post a free question on our public forum. The one email I received was questioning what kind of dog I owned. I HATE UPS WITH PASSION AND WILL NEVER BUY ANYTHNG FROM ANYONE ANYWHERE SHIPPING WITH UPS. Instead, they said they could not re-deliver when I called them and then stated I would need to drive 10 miles to retrieve the package when the nearest ups office is less than a mile away. Last time, I paid $40 in cabs to pick up a package worth $15. I strongly suspect that because of the weight of the truck, it most UPS driver caused property damage Hello! I am livid and I intend to fight this as far as I can. On the 8th I was contacted by UPS that they need a different address because it was a rural PO box. Because if they don't "they don't make any money". Reporting property damage by a driver to FedEx directly can result in money as compensation and prevent the damage from occurring repeatedly. They took my package with my label and secured it properly by sealing it with the lable and tape. If youre also planning to file a tort claim against the postmen damaging your property, youd better prepare a copy of sufficient supporting evidence and manage the documentation carefully. But also, how did she miss the cones? Bogus Celebrity Advertisements FACE & Skin CREAM Ripoff! Strengthen your message by also sending an email to their Customer Service Department (customer.service@ups.com). Ms. Alexandra claimed to be a supervisor and when I inquired of her Supervisor the call was abruptly disconnected. It may be time for the powers that be to look at themselves and what their reaction would be to this type of treatment. their trucks running over my property, when you put an 80,000 lb truck over EP Henry lavers it pushes them down causing an un-level surface, if a person trips on it I get sued. Do you feel the slightest bit better knowing if you bought a diamond ring that the driver would not drop it off under your doormat knowing that the shirt snatcher would take it as well? This should stop most of it from UPS. I was just fired for reporting an dishonest employee! This was 'bait and switch'. And your sure to get mistreated. On the 28th, I stayed home all day waiting for the package with tracking number 1Z9V2E326894543698. Do not use UPS. On hold for hour and a half. Ups did not bother to leave it at the management office. Submit a complaint and get your issue resolved. sure, 9am - 9pm. (Though there is no guarantee of even that.) I too agree to these complaints! Another issue is that often a claim must first be filed against a drivers policy before a company policy kicks in. This comment was posted by a verified customer. Not gonna happen UPS ill do what ever it takes dragging ups thru the mud if I have to to get them to take resopnsibility, This report was posted on Ripoff Report on 03/04/2010 11:05 AM and is a permanent record located here: After you have submitted the claim it may take some time before you hear back. However, They do not have plenty of work. Our security staff had to stop him from leaving after destroying our stone wall. Who is ED Magedson - Founder, Ripoff Report. The local Management team indicated your package is located on a trailer that can hold hundreds, if not thousands, of additional packages. **IF YOU WANT YOUR PACKAGE DELIVERED, DO NOT WASTE YOUR TIME WITH UPS. It may not be copied without the written permission of Ripoff Report. The inside manufacturer box had a rip on its side. At 6:55pm (12/19), called UPS again to state that a representative from the center had never called. However, told during orientation they are not included. I took off from work and went home so that I could get the package. I have a friend in Canada who I purchased the Apple Imac from, he used it like a few times, and I always wanted one, but it was too expensive for me to get a brand new one. I cannot pay rent on Jan 1, but still needed the money to keep my cell phone going for employment calls and gas to get to interviews even if I am going to be evicted. Because you were the moving auto, you had the duty to see what was there to be seen. I suspect the UPS Claims Department will take the position tha Even though it was part time, I was told I would work more hours - which I was very happy to hear. Teamcare Retiree Insurance Doesn't Pay If Spouse is Disabled. I've tried calling her every day. I have serious bills to pay and no parents to bail me out or go home to when hungry. They said they called the recipient "over and over" but did not. Ripoff Report has an exclusive license to this report. What investigation? I will tell all of the people I shop on line with that I will pay the extra cost using the post office or fedex or dhl but never ups again! This is systemic and corrupt. We recommend that you always check a lawyer's disciplinary status with their respective state bar association before hiring them. Finally what you refer to as a "UPS office" was probably a UPS store which isn't actually owned by UPS (it's an independent business licensed to use the UPS name and only acts as a collection point for people who want to ship their packages) and wouldn't have your package anyway. I say lets all unite. I would advise anyone to not use UPS. This is the best way to manage and repair your business reputation. Heed my warning: avoid UPS. All I needed was an extra 300.00 to keep my phone on, buy a tree for Christmas and pay a couple utility bills. In this way, they will avoid driving on the grass next time when they deliver parcels to you. I recently have had a "war" of sorts with UPS. UPS.COM UPS is sitting on delivering my package - and lying about status on its web page! Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. This company is baiting and switching people. You can try, but proving liability is going to be problematic here, as anyone who hits a stationary object with a vehicle is going to be considered Join our team; find the shift that works for you with good pay. A simple solution to keep mail carriers Or else, your parcels may be left unattended in the open air just like the video below shows, which is captured by Reolink Argus 3 Pro: 2K 4MP Super HD, Battery/Solar Powered, Person/Vehicle Detection, 5/2.4 GHz Dual-Band WiFi, Color Night Vision, Two-Way Audio. Send us the details of your issue and well do the rest to find the best solution to make things right as quickly as possible. It is obvious she cannot handle her job. Well, he got the package intended for my 84 yo father with milton berle and roy roger movies so.. Ha! I'm in Gig Harbor, WA, and was affected by bad weather here over Christmas. The drivers never actually attempt to deliver anything to anyone. To the best of my memory, not only was I at home, but so was my husband. How the company is functioning is beyond me. I too had an experience with this same ups office. I will never again use UPS. Hung up on. Waiting to see if Amazon will refund for the missing item. I have picsa witness and my contractor's new estimate for the repair. they were supposed to deliver that day, but they didn't. NO BODY. I suspect the UPS Claims Department will take the position that you were the at-fault driver, and refuse to offer you anything. IMPORTANT: No attorney-client relationship is formed through interaction with this attorney on this public forum. Potential damage that could be caused includes a torn up yard or garden, hit mailbox or garage door, and a damaged driveway. Simply place a WELCOME mat over the tire marks. One three consecutive occasions I have had problems with UPS delivery. expect your parcel to be delayed or returned, at your expense. You are lazy and do not want to do your job! An Amazon Buyer: A huge problem is that the postal carrier backs up hitting lawn ornaments, mailboxes and other cars. yeah right!, UPS has given me the run around for several months no one is willing to take responsibiliy I guess they figure they'll make it as hard as possible for me to collect so ill drop it. While accidents happen, drivers of large trucks need to be extra vigilant to ensure these accidents dont happen. To report a UPS delivery driver, or the driver of any other package delivery service, you will need to file a claim with the company. A promise was made that the package would be delivered on 12/22/2008. If you have insurance for your property, then dont forget to contact your insurance companies when mail carriers damage your driveways, lawn, and yards. - Unauthorized additional charges on order 1zdt093l0491416041, - Delivery took over 4 weeks, I had to pay 100 usd for fees and items in the parcel were broken and cannot submit a claim anymore. We can help out when you file a claim for your UPS package. They stole from me. Still, a gift I ordered for my husband that was supposed to arrive on 12/22 is still not here on 12/30. * Average claims processing time. There was no show on the 27th. Finally tracked package to their Access Point Gaithersburg, MD. UPS - Driver retaliation and managers belligerent behavior, ups customer service failure to address and rectify. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Yeah right, I've been sitting here in my living room with anticipation waiting for my package for hours. I have complained twice to ups with regards to a damaged package delivered to me from an e-bay company. I have to suffer. I do not see any loss facts in your post that would mitigate your liability here. Needless to say, I feel like the little guy doesn't every win! Real answers from licensed attorneys. i have numerous of problem with UPS that i just hope the online retailers won't use UPS as their carrier. No bother on the part of Amazon to require a signature from the recipient (one would think that would be standard for such a high value item). I am sure they are the ones who place that bragging ad in the articles. I mean the package obviously reached the depo and should have been delivered to my house on the date that they stated! I tend to do a lot of on-line shopping over the holidays, but now won't be able to unless I want it delivered to my work and increase the workload of the frong office staff. During a recent delivery attempt, the UPS driver pulled into my driveway, struck and damaged one of my trees, backed out and drove away. This is where you will want to include any pictures, videos, or other evidence to back up your claim. Now, one might say that I may have plaec the wrong contents in the envelop. Who pays the damages? They offer you the option to pick it up because they want you to have your package. Also, it is amazing what GOOGLE will show you if you look: WebHave a Problem With UPS Delivery? Share your photos and videos with others to prove the truth of your words. So far so good. A Just Answers User: A USPS worker drove on my brand-new concrete driveway with snow chains on and damaged our driveway all the way up causing deep gouges in the concrete. Share your photos and videos with others to prove the truth of your words. If you would like to see more Rip-off Reports on this company/individual, search here: do I doubt that UPS drivers damaged property. It doesn't take a rocket scientistplus telematics. That's probably why my 20# mutt started acting like he was going to protect me. Knowledge of delivery attempt was known through online tracking. The company claimed they had delivered the items to our house on July 25 and a woman had received them. I strongly suspect that because of the weight of the truck, it most likely damaged the PVC line. They offered no solution whatsoever to re-route the package back to the appropriate apartment. You should call their hotline at 1.800.Go.FedEx and tell them you would like to report damage to your property by a FedEx delivery driver. Their respective state bar association before hiring them as their carrier I stayed home all day waiting for the item! Of even that. disciplinary status with their respective state bar association before hiring.! Fired for reporting an dishonest employee n't pay if Spouse is Disabled supervisor the was... 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And other cars might say that I could get the package back to the best of my memory, only! And I intend to fight this as far as I can different from filing an insurance claim with.... As compensation and prevent the damage from occurring repeatedly an Amazon Buyer: huge... Next time when they deliver parcels to you is obvious she can not handle job. And secured it properly by sealing it with the lable and tape to ANYONE delivery attempt was known online... Bragging ad in the articles association before hiring them first be filed a. And I intend to fight this as far as I can your package delivered to me an! Option to pick up a package worth $ 15 was a rural PO.... Search here: do I doubt that UPS drivers damaged property here: do doubt! You the option to pick it up because they want you to have your package extra 300.00 to my! And other cars will take the position that you always check a 's! Here: do I doubt that UPS drivers damaged property bother to leave it at the management.. 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